Look on the installation CD that came with the camera for a directory called Xvid. Run Xvid.exe inside that directory and it will install a Codec that will allow the videos to play correctly in Windows Media Player. The Xvid Codec does not install automatically from the CD, you have to browse the CD and install it manually.
I had a similar problem with another product i have at home anyway i had to go to like download.com and find the right codec for the make and model of my product so hope that helps a little try googling codec for ur equipment
Wat program do u have to install
U have to install a program that can veiw ur video cause mine works
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