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Question about Samsung 26.0 Cu. Ft. Side-by-Side Refrigerator, RS265LABP

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Samsung RS267LABP Side by side refrigerator

I had a service call done on this refrigerator. The fan was making a loud noise and the refrigerator was not cooling properly. Also, freezer would defrost to the point where ice cream would melt. The technician came in, replaced the lower fan. Today, freezer is okay, but fridge is still not cold. I used a laser thermometer to check the temp, and it was reading between 40-45 degrees. Any other suggestions to try? Thanks for your time.

Posted by Steverino on

  • Anonymous Sep 18, 2008

    I have the same problem with the fridge side. I defrosted the the unit and it worked good for about 2 weeks, now the same problem.

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1 Answer

Terence Fourie

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I WOULD SAY THE NOISY FAN WAS DUE TO A BUILD UP OF ICE ON THE EVAPORATOR.THE ICE MIGRATES AND EVENTUALLY IT TOUTCHES THE FAN BLADE. PERSONALLY YOU COULD HAVE A PROBLEM WITH YOUR DEFROST CIRCUIT.NOT SURE IF YOU HAVE THE ELECTRONIC TIMER OR MECHANICAL TIMER WITH ASSOCIATED COMPONENTS.IF MECHANICAL, I SUGGEST YOU REPLACE BOTH THE THERMAL FUSE AND THE EVAP.CLIXON. IF ELECTRONIC, A LITTLE MORE COMPLEX. EQUIPTMENT IS NEEDED.

Posted on Aug 17, 2007

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Not sure if you have one or two problems, so need to be systematic. From what you say it seems you have a defrost heater problem.
Here is how I would start:
- Get a service manual for your fridge.
- Make sure you are not running the fridge in "sales" mode
- Run a self test of the unit (as described in the manual).
- Based on results, unplug the fridge and remove cover of the electronic compartment
- Remove the connector of the heater units.
- Measure the resistance of each heater to see if they are all good.
- If this is the case re-plug the connector and plug the fridge
- Using "force mode" described in the manual turn the heaters on and measure voltage on the respective connector.... this will tell you if board and built-in relays are good.

This should give you a good start of where the problem is.
Note than when in force mode you can also force the compressor to run in different modes and measure the related voltages. If the above does not get any hint, then moce your troubleshooting that way.

Good luck!
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