I trid to put it back in and I have all the parts, but it still does not work. Can someone please help.
This is not a small job. The lis is one of the first chassis pieces that is put in place, then the drive, boards, buttons and so forth.
Make sure that both tabs on the back of the optical door are still there. I've seen a few where one of the tabs breaks off and the lid just flops around. The small metal plate needs to have it's screws that will mount it on one side, and the spring needs to be there as well.
If you have a screwdriver and are very brave, you can repair this yourself. Otherwise it's a repair for the Insignia repair team.
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