- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Not much to go on. If you mean the black cartridge is not giving any ink, and the printer does not say the cartridge is empty you still have a problem. But it is possible to solve.
If I'm guessing right, remove the cartridge with the black ink and look in the printhead. You see the little pipe sticking up, where the black ink is going in. with a dropper, just do a few drops of cleaning fluid on that pipe and replace the cartridge. Than let the printer print some black pages, till the black ink is coming through.
It also could be the cartridge with the black ink is empty or dried. If you shake (take care you will spray ink if you don't seal the ink outlet) and you don't hear any ink in the cartridge, unless what the computer or printer thinks it still is empty.
...I figured it out for my printer today... just got new ink, had the same problem, saw these posts getting me nowhere, so I figured ok the ink cartridge is fine... so what else is between that and the paper. I decided to go out on a limb and get a paper towel and clean off the little plastic nubbin that's inside the printer (the part that sticks into the cartridge, sticking out from where you place the ink) and it printed completely perfectly after that.
Make sure the cd-dvd tray is up, press the little button next to the power button. then look on the screen on the printer and scroll down to replace ink press ok and it should move the carriage a little way to the left so you can open the carrier to replace inks , put ink cartridge in press ok.
Hope this helps
Lift the printer cover. There is a slot on the right side by the ink cartridges. Push the end of your little finger into the slot. Close the lid. I know this sounds lame, but it has helped me many times. It seems the latch will stick and this usually unsticks it.
I Got it! I just did something similar, black ink in color slot. At first I tryed prying and yanking and wiggling all to no avail. When I actually stopped and looked at it, I could see a little lip sticking up on the back left side of the cartridge, the chamber is made for a little lip CENTERED-so used my left hand on the side of the ink to push it to the right so that the lip would slip through the slot in the chamber while I pulled with my right hand-IT WORKED!!!! Came right out! If you put the color in the right (wrong but (R)) side-try pushing from the right to the left while pulling out. The key is to LOOK and guide the lip on top of the cartridge through the little slot opening in the chamber. Good Luck!
I refilled my MP190 Black cartridge PG-37 by drilling a hole in the top (roughly in the middle) and using the syringe supplied with the ink refill kit. To make the printer work again, press and hold down the Stop/Reset button (on bottom right hand side of printer) for at least 5 seconds until the display reads 1 again. This bypasses the ink level detector and is explained in the trouble shooting section of the on screen manual supplied on the printer installation CD. It works. It then happened again with the colour cartridge, so I repeated the process. It worked again. This should also work for the PG40 and CL41 cartridges.
managed to get the ink cartridges out and put them back in again.It was vert tricky to get them out.They have to be pushed out from the top of each cartridge first. I got a work colleague to do it for me and he agreed it was very awkward to do compared to other printers.
I too was getting the error for unrecognized ink cartridge. Then the little green circ board fell out of the end of the ink cartridge and it hit me that maybe if I put in the little green circ board from the old ink cartridge of the same color, then maybe the ink cartridge would be recognized. It worked! So don't throw out an ink cartridge that still has ink just because of that error and hold onto your empty cartridges in case you need the little green/gold circ boards.