Creative Zen V Plus stops reading

When I dock my Zen V Plus, the Creative manager program initially reads the contents of the MP3 and after about 30 seconds, says that the Zen is "not connected." I unplug the USB cable, and reattach it and the same thing happens over and over - it reads the Zen for 30 seconds and the connection stops. The recharging continues without trouble and the Zen is "docked" on it's screen.

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4,402 Answers

· Make sure you have media player 11
· If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
· Download recovery tool off creative's website.

Posted on Dec 13, 2007

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