Freezer is staying cold (below 0), but Fridge won't cool

• Check the thermostat control. Even if you've not touched it, something may have knocked it and adjusted the setting. The thermostat may also need to be adjusted depending on the temperature of its surroundings and the coldness of the weather.
• Make sure any food stored in the fridge or freezer is not blocking any air vents. This can stop air circulating properly.
• If the fridge is too close to the wall, the condenser coils will not function properly.
• Defrost the fridge and freezer thoroughly and clean the inside surfaces with warm water. Check any air vents to ensure they are not blocked.
• Clean the condenser coils at the back of the fridge using a vacuum cleaner, making sure all dust and any dirt are removed. Clean any stubborn dirt away with warm soapy water, being careful not to scrape the coils. Turn your fridge off and unplug it before doing this.
• Make sure the fridge's fans are not clogged and are able to function properly. Again, you need to turn your fridge off and uplug it before attempting this.
• Check the door is closing properly. Make sure nothing is obstructing it or pushing it slightly open. Ensure the seals around the edge are working well.

• Check the thermostat control. Even if you've not touched it, something may have knocked it and adjusted the setting. The thermostat may also need to be adjusted depending on the temperature of its surroundings and the coldness of the weather.
• Make sure any food stored in the fridge or freezer is not blocking any air vents. This can stop air circulating properly.
• If the fridge is too close to the wall, the condenser coils will not function properly.
• Defrost the fridge and freezer thoroughly and clean the inside surfaces with warm water. Check any air vents to ensure they are not blocked.
• Clean the condenser coils at the back of the fridge using a vacuum cleaner, making sure all dust and any dirt are removed. Clean any stubborn dirt away with warm soapy water, being careful not to scrape the coils. Turn your fridge off and unplug it before doing this.
• Make sure the fridge's fans are not clogged and are able to function properly. Again, you need to turn your fridge off and uplug it before attempting this.
• Check the door is closing properly. Make sure nothing is obstructing it or pushing it slightly open. Ensure the seals around the edge are working well.

Kenmore brand refrigerators offer energy efficiency and space saving benefits with a range of innovative designs. The company's refrigerator-freezer units are manufactured in traditional top-mount freezers, bottom-mounts, and side-by-side styles. Occasionally, as with any brand of appliance, the components can malfunction and cause the freezer to stop working properly. A few troubleshooting steps can help locate the problem so that it can be repaired.

1. Power Supply
   • Occasionally the power cord to your fridge slips out, or the outlet it's connected to is defective. Before troubleshooting other potential problems, check that your fridge is plugged in, and if it is, try plugging something else into the outlet to confirm that it is working. If there is no power, check the fuse or circuit breaker and replace or reset if necessary.
     
   Thermostat and Compressor
   • Freezers rely on the thermostat to know when to turn on the compressor and when to turn it off. Thus, the thermostat controls the temperature in your fridge. Typically, for a Kenmore refrigerator, the recommended setting for both the refrigerator and the freezer is 3. Check that both are set properly and if they are, try setting the freezer's thermostat to a slightly colder setting. The refrigerator's compressor should turn on. If you don't hear a fan turning inside, your thermostat or compressor may need to be replaced.
     
   Defrost Timer
   • The defrost timer regulates when the freezer and fridge will run its defrost cycle. If your fridge is not defrosting, or it is defrosting too often, this can affect its ability to freeze food. When in defrost mode, the freezer stops blowing cold air. Test the defrost timer by manually advancing the timer using a screwdriver inserted into the advancement pinion. Turn it clockwise for a 1/4 turn. This should force the timer to advance out of defrost in less than an hour. If it does not, you may have to replace the timer.
     
   Evaporator Coils
   • When the evaporator coils become frozen, your freezer will likely malfunction. If they are dirty or dusty, the same problem can occur. To defrost the coils inside, you can turn your freezer off for 24 to 48 hours then turn it back on. If it works properly, then the evaporator coils were frozen. Clean the coils located on the back of your fridge as well to ensure that dust and debris aren't affecting their efficiency.
     
   Wiring
   • The wiring outside and inside your fridge can be damaged by rodents or pets. Check the wiring outside your fridge for breaks. If there are none, you'll have to check all of the wiring. This is a long process requiring you to use a meter to test each connection. You may want to call an electrician to test the wiring to ensure that it is done properly.
     
   Environmental Factors
   • Once you've checked each component that runs your freezer and confirmed they are working correctly, consider that factors outside the freezer can affect its ability to freeze properly. The problem may be that the door is opened too often or for too long, allowing the cold air to escape and raising the temperature inside. Check the seal around your freezer door to ensure that it is getting a tight seal when closed and no gaps are allowing warm air inside. If you've added a significant amount of food all at once, this will increase the temperature inside and freezing can take several hours. If the vents are blocked by food items the movement of cold air is limited and will affect the freezer's temperature as well.
     

Hope this solution will help to solve your problem.
Good day! : )

Kenmore brand refrigerators offer energy efficiency and space saving benefits with a range of innovative designs. The company's refrigerator-freezer units are manufactured in traditional top-mount freezers, bottom-mounts, and side-by-side styles. Occasionally, as with any brand of appliance, the components can malfunction and cause the freezer to stop working properly. A few troubleshooting steps can help locate the problem so that it can be repaired.

1. Power Supply
   • Occasionally the power cord to your fridge slips out, or the outlet it's connected to is defective. Before troubleshooting other potential problems, check that your fridge is plugged in, and if it is, try plugging something else into the outlet to confirm that it is working. If there is no power, check the fuse or circuit breaker and replace or reset if necessary.
     
   Thermostat and Compressor
   • Freezers rely on the thermostat to know when to turn on the compressor and when to turn it off. Thus, the thermostat controls the temperature in your fridge. Typically, for a Kenmore refrigerator, the recommended setting for both the refrigerator and the freezer is 3. Check that both are set properly and if they are, try setting the freezer's thermostat to a slightly colder setting. The refrigerator's compressor should turn on. If you don't hear a fan turning inside, your thermostat or compressor may need to be replaced.
     
   Defrost Timer
   • The defrost timer regulates when the freezer and fridge will run its defrost cycle. If your fridge is not defrosting, or it is defrosting too often, this can affect its ability to freeze food. When in defrost mode, the freezer stops blowing cold air. Test the defrost timer by manually advancing the timer using a screwdriver inserted into the advancement pinion. Turn it clockwise for a 1/4 turn. This should force the timer to advance out of defrost in less than an hour. If it does not, you may have to replace the timer.
     
   Evaporator Coils
   • When the evaporator coils become frozen, your freezer will likely malfunction. If they are dirty or dusty, the same problem can occur. To defrost the coils inside, you can turn your freezer off for 24 to 48 hours then turn it back on. If it works properly, then the evaporator coils were frozen. Clean the coils located on the back of your fridge as well to ensure that dust and debris aren't affecting their efficiency.
     
   Wiring
   • The wiring outside and inside your fridge can be damaged by rodents or pets. Check the wiring outside your fridge for breaks. If there are none, you'll have to check all of the wiring. This is a long process requiring you to use a meter to test each connection. You may want to call an electrician to test the wiring to ensure that it is done properly.
     
   Environmental Factors
   • Once you've checked each component that runs your freezer and confirmed they are working correctly, consider that factors outside the freezer can affect its ability to freeze properly. The problem may be that the door is opened too often or for too long, allowing the cold air to escape and raising the temperature inside. Check the seal around your freezer door to ensure that it is getting a tight seal when closed and no gaps are allowing warm air inside. If you've added a significant amount of food all at once, this will increase the temperature inside and freezing can take several hours. If the vents are blocked by food items the movement of cold air is limited and will affect the freezer's temperature as well.
     
   • 
     

Hope this would help you.
Have a nice day! : )

Kenmore brand refrigerators offer energy efficiency and space saving benefits with a range of innovative designs. The company's refrigerator-freezer units are manufactured in traditional top-mount freezers, bottom-mounts, and side-by-side styles. Occasionally, as with any brand of appliance, the components can malfunction and cause the freezer to stop working properly. A few troubleshooting steps can help locate the problem so that it can be repaired.

1. Power Supply
   • Occasionally the power cord to your fridge slips out, or the outlet it's connected to is defective. Before troubleshooting other potential problems, check that your fridge is plugged in, and if it is, try plugging something else into the outlet to confirm that it is working. If there is no power, check the fuse or circuit breaker and replace or reset if necessary.
     
   Thermostat and Compressor
   • Freezers rely on the thermostat to know when to turn on the compressor and when to turn it off. Thus, the thermostat controls the temperature in your fridge. Typically, for a Kenmore refrigerator, the recommended setting for both the refrigerator and the freezer is 3. Check that both are set properly and if they are, try setting the freezer's thermostat to a slightly colder setting. The refrigerator's compressor should turn on. If you don't hear a fan turning inside, your thermostat or compressor may need to be replaced.
     
   Defrost Timer
   • The defrost timer regulates when the freezer and fridge will run its defrost cycle. If your fridge is not defrosting, or it is defrosting too often, this can affect its ability to freeze food. When in defrost mode, the freezer stops blowing cold air. Test the defrost timer by manually advancing the timer using a screwdriver inserted into the advancement pinion. Turn it clockwise for a 1/4 turn. This should force the timer to advance out of defrost in less than an hour. If it does not, you may have to replace the timer.
     
   Evaporator Coils
   • When the evaporator coils become frozen, your freezer will likely malfunction. If they are dirty or dusty, the same problem can occur. To defrost the coils inside, you can turn your freezer off for 24 to 48 hours then turn it back on. If it works properly, then the evaporator coils were frozen. Clean the coils located on the back of your fridge as well to ensure that dust and debris aren't affecting their efficiency.
     
   Wiring
   • The wiring outside and inside your fridge can be damaged by rodents or pets. Check the wiring outside your fridge for breaks. If there are none, you'll have to check all of the wiring. This is a long process requiring you to use a meter to test each connection. You may want to call an electrician to test the wiring to ensure that it is done properly.
     
   Environmental Factors
   • Once you've checked each component that runs your freezer and confirmed they are working correctly, consider that factors outside the freezer can affect its ability to freeze properly. The problem may be that the door is opened too often or for too long, allowing the cold air to escape and raising the temperature inside. Check the seal around your freezer door to ensure that it is getting a tight seal when closed and no gaps are allowing warm air inside. If you've added a significant amount of food all at once, this will increase the temperature inside and freezing can take several hours. If the vents are blocked by food items the movement of cold air is limited and will affect the freezer's temperature as well.
     

Hope this tips will help you.
Have a good day! : )

check the evaporator coil and make sure it is clear of all dust and debris. run the t stat up to the highest setting and see if the heat cuts off then.

Hello,

Insufficient cooling is a fridge repair job that you can do without the help of a professional. Often the fridge has a frost-free failure, or the compressor is faulty but there are many other reasons for a fridge not cooling properly.
Step 1 – Find the Problem

Your first job is to locate the source of the problem. Consider each of the following:

* Gaskets - Make sure the gaskets/seals are not torn and are sealing properly.
* Evaporator fan – Make sure it is working. If it is now working you may have a problem with the fan motor. Check for power to the motor and also examine the fan switches around the door (not all fridges have these switches).
* Air damper – Sometimes the air damper will not open up to allow the cold air from the freezer part to blow into the fridge section.
* Condenser coils – Check to see that the condenser coils don’t have a dust build-up and that the condenser motor is working.
* Compressor – Make sure your compressor is working with on and off clicking noises.

Step 2 – Frost-Free Failure

This is the most common cooling problem in fridges. Expose the evaporator coils by accessing the panel in the freezer section. The coils in the freezer section can sometimes get clogged up with frost. This can stop the evaporator fan motor from blowing cold air around, or cause the fan to hit it and stop, or become noisy. The defrost timer can be a bit tricky to find but it is usually located behind the back bottom corners of the fridge, although they can sometimes be found in the ceiling of the fresh food section, or behind the cold control cover.
Step 3 – Find the Timer

When you find the timer, turn the wheel-like screw slowly with a screwdriver until the fridge shuts off. The refrigerator is now defrosting. If you find that the fridge starts now, you will need to replace the defrost thermostat and the defrost timer.
Step 4 – Volt Test

If the heaters do not come on, use a volt meter to ohm test the defrost heater or volt test for 120 volts to the heater. You can bypass the defrost thermostat if you haven’t got power to the defrost heater to check if the defrost heater will come on. To bypass the thermostat, join the two wires together. Replace the defrost thermostat and the defrost timer if the heater comes on now.

If there is a ticking or squealing noise in the defrost timer, or it seems hot to touch, replace it.

Many fridges have and inline fuse on both sides of the defrost heater. You will need to replace the whole heater if one of those fuses blows. Check these fuses with a volt meter if the defrost heater doesn’t work.

A quick check if you have a cooling problem is to inspect the evaporator coils. If there is a build up of white snow on the coils, this indicates a frost free problem; if there is balled ice on part of the coils with the rest bare, this indicates a system problem, like a problem with the pumping compressor.


Hope this helpout.....

The fault is very much with the auto defrosting of your fridge. When the firdge stops cooling you are unplugging the fridge to allow it to defrost. As there is so much frost in the cooling coils there will not be any convection of the cool air from the coil as it gets blocked. So after defrost the coils get cleared and works fine till the next time frost appears. So first of all remove the freezer compartment rear covers to access the cooling coils, check for break in wires to thermostat, to the deffrosting heater or open coils in the heaters.Now trace the wires to the defrosting timer which is a 8 hours timer for defrosting the coils by the heaters. You can see if the timer is working. Now one of these could be the culprit but you will have to make sure by testing each one and confirming before replacing. Please do this step by step. Hope you get it right. If not familiar get help. Good day

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure
check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.
The water problem may be that Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help. Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

probly the evaporator coil in fridge all frozen up you need to pull all the back out inside the fridge section and defrost with air drier