My printer was working fine before I moved, but when I re plugged it in (not having changed any of the cartridges) it came up with error UO71 "more than on eink tank of the following color is installed".
Having same problems here. Sometimes I take out cartridges and put them back and the error message goes away and sometimes I turn it off and back on but unfortunatley not all the time does this help, grrrrrrrrrrrrr
Error code U071 is a faulty cartridge - it should be flashing in error state. Just buy a new one and all should be sweet then send your faulty one with a small description of error to Canon Consumer Returns with a return address & contact number and they will send you out a new one.
Cheers
Scotty
I am also getting this error message. For a few days I could take out the offending cartridge and the printer would forget for one printing and then go back to telling me that two of the same cartridges were installed. HELP! I am about to chuck it out the window, though I believe CANON should send us all new ones.
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Same problem with same color ink tank installed. What is the solution?
getting error message U071 about multiple black ink cartridages
everything i try is a temporary solution, and now nothing works...
i guess i need to buy a new ink cartridge....
i'll be sending the bad one back, what a pain....
It says that I have 2 black inks installed. I don't. It will forget every once in a while for one printing. I have tried taking the cartridges out, turning it on and off again, unplugging it and nothing seems to work now.
frusterating!
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