I tried to put some Windows Media mp3 files on my e260 and it restarted normally, but froze in "refresh database". I tried restarting it, but it's still froze. It doesn't respond to anything but the shut-down. I have really slow dial-up internet, so downloading stuff from the Sansa web site is almost impossible. I took this thing to the Best Buy Geek Squad, and they aren't any help. I really need my player working before I leave on a family vacation in 4 days. Please help!
Download some firmwire from http://sandisk.com/Retail/Default.aspx?CatID=1376
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