I tried to synch some windows media mp3 files to my e260. It said the synch was successful but when my player restarted, it got stuck in "refresh database". I tried shutting it down, but it's still froze, and it won't respond to being plugged into my computer, it justs sits there. The Best Buy tech support guys have been totally useless, and I really need this thing to work before I go on a family vacation in 4 days. I have really slow dial-up, so downloading stuff from the Sansa site will be hard or impossible, Help.
Try resetting it: To reset sansa: holding menu for 15-20 seconds. or Or-To reset the sansa = Hold down power button for 20 seconds.
Posted on Aug 15, 2007
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