Have a Sharp FO 3350 plain paper laser fax.
Unit started to print very lightly on right side of page, in either Fax or Copy mode (suggests problem is in image / toner drum).
Past experience with laser printers told me to remove the toner drum and shake it to re-distribute the toner.
Tried that, but it did not help.
Next most common cause was a dirty "charge wire". Have not been able to find any charge wire on this unit!
Tried replacing the image / toner drum, but that did not help.
Contacted Sharp via email. They were not helpful (said just take it in for service). Ask about a repair manual, but was told they have none available on-line, or for the general public!
With this type of "Customer Service", I will never buy another Sharp product of any type!!!!
Just hate to have to pay someone to clean a simple charge wire, which I have done dozens of times myself.
Can anyone tell me how to solve this printing problem?
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Re: Light printing on right side of page.
These guys have a service manual available for download for $9.95;
Sorry couldn't find a free one. There are others with the manual also but all more expensive (up to $45).
If you need any help with any of the procedures in there, please ask again - I think you are right about the charge wire.
Hope this helps :)
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Make a copies with something with a lot of print. open top cover when the paper is 1/2 way through the machine. pull out the toner & drum unit's look at the drum is there a full image on the drum but not on the paper then it is a transfer problum. If no image on the drum then we have a laser unit problum. There is a shutter that opens when you put the drum in & closes the top cover. it may fallin out of place. hard to git at or somthing is blocking the laser beam ( paper, dust bunnyies or fourn objest ) hope this helps let me Know
You have memory lock up. to ram clear the machine we need to clear out all memory. ( like it came out if the box )
1. have machine turned on
2. press 8,*,9,#.7 ( this will git you in to the programing of the fax )
3. press start
4. press the # key till memory clear
5. press start !( will clear out all memory )
it should print out a memory clear report
6 press stop key 2 times now lets se how it worked
let me know
Check and see if your fax has a power save button next to your LCD screen. Pressing it will store everything into memory or you could do a flash memory clear however you will lose everything that is stored in memory(RX and TX only). Press FUNCTION , 9,*,8,#,7 then press start, next press your # key to scroll to flash memory. Press start. This should fix it.