When you were listening to messages you probably pressed the SKIP button for longer than 2 seconds. Try pressing it and holding it again and see what happens.
I"m hoping you had a dyslexic moment and transposed the numbers, because I only found the 27851 manual. It doesn't matter, because all of them that I've seen just need the SKIP button pressed.
Here's the manual link: http://www.home-electronics.net/ge/pc/IB/27851GE1_IB.pdf
Carl
Take the phone to mexico - feed it some tequila and return. It will speak english rather drunkenly but this will pass after a good nights rest
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