I had the same problem with my mp3 player. The problem seems to be that the charge had been depleted - even though the screen said the charging was complete when I plugged it in. Disregard the screen, charge your machine for two hours, and if your player is like mine, it will be functioning properly afterwards. Hope that helps.
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Hello sir, let me give you some tips, you can dismantle it and get the HDD unit, buy a cheap external SATA usb hdd enclosure with USB 2.0 . Well all of them are 2.0 compatible (the unit without the HDD) and put it there. you can always keep the old one for posterity. hope this helps.