LG FRENCH DOOR REFRIGERATOR, EVERYTHING ON THE BOTTOM SHELF IS FREEZING, AND THE ICE MAKER WILL NO LONGER MAKE ICE. CALLED LG TRIED TO TROUBLE SHOOT ICE MAKER, STILL NOT WORKING. THEIR REPAIR DEPT IS SAYING IT NEEDS A NEW MEMORY BOARD, NEW ICE MAKER, AND NEW CONDENSATE MOTOR. THIS FRIDGE IS LESS THAN 1YR OLD, SOUNDS LIKE A COMMON PROBLEM WITH THIS STYLE FRIDGE. ANY IDEAS? DO NOT WANT TO HAVE ALL OF THESE THINGS REPLACED ON A BRAND NEW REFRIGERATOR.
I work on LG/Kenmore elite "Trio"aka french door model about 3 times a day on all kinds of problems. Read through this for both Icemaker freezing and crisper bins freezing. First, the Icemaker freezing problem could be either water valve is not closing properly causing too much water to get to Icemaker or the liner on the roof of the Freezer section is sagging. There is a fix and that would be a liner kit from LG. Second, the problem on the bottom crisper bin freezing is an issue with the bottom liner under the bin is bubbling. If you can take the tray out and push the liner up and down like a pillow, it has separated and it is holding freezer temp air in there causing the left side to freeze. THERE IS NO FIX TO THIS YOU MUST NOT PUT SCREWS INTO IT, IT CAN POSSIBLY DAMAGE WHAT IS UNDER THE LINER CONSULT LG OR THE MANUFACTURER ON THIS PROBLEM!!!!!!!!! REMEMBER THIS IS FROM A RESPECTABLE REFRIGERATOR TECHNICIAN, NOT A MOM/POPS COMPANY....
The answer to the problem from a LG training class is... if the bottom left side of the refer is freezing food the liner has split no fix at this time. some people have beEn able to turn off the ice maker and the food will stop freezing. the ice maker has a fan in the freezer that blows all the cold air up the ice making Cobby.
DO THIS ONLY IF OUTA WARNTEE
for most of you with bad ice makers you could drill a hole in the very bottom of the ice maker towards the front right under the little metal arm in the wight plastic AND DONT DRILL DEEP just enough to put a hole in the outer case then hit it with a blow-dryer for a little bit to remove ice that's blocking the gear on that arm this works 5 outs 10 times
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Here is a tip that I wrote about the reasons why ice makers do not work.
Make sure your ic maker is empty. On the bottom of the ice maker is a small button. Watch the plastic fill tube and hold the botton in. Let the ice maker cycle anmd see if the water over shhoots rne ice maker. If it does, trim 1/8 of an inch off of the tube with a raxor knife on an angle = / this should take care of your problem.
I have the same problem and I know the solution.
For LG to get their "in the door icemaker" to work,
they have to blow cold air into the door's icemaker compartment. This air
travels through two vents located just inside the refrigerator on the left
side. The problem LG has is that the seals between the door and the
refrigerator for these vents leak. This means that cold air is vented into the
refrigerator compartment. Any sensitive food placed on the bottom two shelf on
the left side will freeze. I can place two bowls of water in my refrigerator
and make ice in 6 hours, even though the refrigerator is set to 38 degrees. The
good thing is that LG knows there is a design problem and they know they can
not fix it. After calling LG repairmen out for my freezing problem and not
getting the seals fixed, LG gave up. Of course LG will try replacing the seals,
and then replacing the door; but the real problem is a bad seal design. Just
keep putting bowls in your refrigerator and as long as they continue to freeze
up, keep calling LG back and demand that they fix the problem. LG can not fix
the problem because it is a bad design, so now I am getting a new refrigerator
Model LFX 29927, which is better and has dual icemakers. If you an LG refrigerator with their in the door icemaker, place two bowls
of water inside the refrigerator, and if your seals are bad and they freeze;
complain to LG until they give you a new refrigerator.
Have you made sure that the door to the ice maker area is closed and tighly latched? If the door is not pushed closed so that you hear the latch snap shut, colder air from the ice room will leak past the gasket and result in freezing in the bins and / or on the bottom refrig shelf. Another possibly might be air leakage at the very back bottom of the refrigerator section, where the air tower comes out from the freezer section.