It's frozen. My computer dosen't reconize it. won't charge won't play any songs, won't sync bottom line it's not donig ANYTHING, except staying on. It shows the first song wont play it cant do anything with it!!!
To reset the player hold in the power button for at least 20 seconds, when you release the button the player should restart on it's own. If it doesn't then try again holding the power button for a little longer. If for some reason the player becomes unstable and resetting doesn?t resolve the issue, then try the Sansa Connect Recovery Tool which will clean up your player and restore it to factory settings. You can download this tool & get instructions on it's use on the following link: http://www.sandisk.com/Retail/Default.aspx?CatID=1532 Please update the question & let us know if the information given was useful to you - Good Luck!
Posted on Aug 15, 2007
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