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Question about Philips GoGear HDD1830 MP3 Player

1 Answer

Music has disappeared.

Recently i switched my Mp3 player on to find that all my music had just disappeared. When i plug it into my computer though, all the folders with my music appear as if they exist on the Mp3 player, but when disconnected are not there! The Mp3 player acknowledges that a certain amount of GB have been used, but where is my music then?

Posted by Petapan on

  • EcTecera Nov 09, 2007

    I just finished adding more music onto my 8gig and now all the new stuff is there but the old is gone, but when viewing it on Windows Media Player it shows the space is being used by what it's supposed to be used by.

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1 Answer

ThaMp3Doctor

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  • 8,597 Answers

One of the pesky features of windows Media Player is that if you delete the song/playlist from the computer's harddrive, and then resync your device to that same computer, then oftentimes the song/playlist disappears. Reacquire the song/playlist, and then try resyncing to the goGear again.

Posted on Feb 19, 2008

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Why won't my new mp3 work properly?

MP3 players can only play music files in mp3 file format. You can download mp3 music files from the Internet to your computer and then copy them to your MP3 player using the USB cable. For your CD collection, you need to convert your CDs to mp3 music files onto your computer or download them from the Internet and then copy them to your MP3 player after you have connected the USB cable to the MP3 player and the computer.
You can do this using Windows Media player and Rip the CDs - Media Player will create a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
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How to put music

To copy music files onto your device:
  1. Connect your MP3 player to your computer using your USB cable. Switch your MP3 player to the MTP mode by pressing the power button located on the top of your player. When the USB symbol disappears your MP3 player is in the MTP mode.
  2. Opening your GPX audio player folder by clicking 'Start' on your computer.
  3. Click on 'Start'.
  4. Double Click on the 'GPX MTP Device' icon.
  5. Double Click on 'Removable Storage'. Minimize your 'Removable Storage' window.
  6. Open your 'My Music' folder by again clicking on 'Start' and then click on your 'My Music' folder. Choose an album or individual songs from this folder. With both your 'My Music' and 'GPX MTP Device Removable Storage' folder open. Drag an album or individual song from your 'My Music' folder into your 'Removable Storage' folder.
Here is a link to the whole user's manual:
http://www.gpx.com/owners_manuals/ML648B-IB.pdf

Good luck and thank you for using FixYa! We would sure appreciate a 4 "thumbs-up" rating for this answer. Happy holidays!
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How to get Music on to Onyx MP3 player?

Copy and paste the music file to the mp3.
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Try switching your mp3 player on whilst plugged into your computer. Many mp3 players need that done. When you switch it on you'll get the option to connect to your computer. Verify that then away you go. Hope this helped
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Move those songs to the My Music folder, and they will all be in the same place on your computer. Switch to Auto USB mode instead of MTP - the hidden music folder should become visible.
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Make sure the DRM license on the music files has not recently expired. If the music service subscription from which they came from has expired, the songs will not be usuable until you renew the subscription - this is the cold new reality of the Mp3 world.
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