Question about 3Com NBX 2101 IP Phone

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I have no dial tone, calls ring in but I can not answer them.

I've just added this phone and assigned it an extention. The software loads it recognized the ext, but I have no dial tone. You can call the ext. it will ring, but when I pick up it is dead. I can't hear anything. I've checked the hand set to make sure it works. Also when I try other phones I'm having the same problem. I'm assuming I'm not setting something correctly within the system but can't figure out what? Any help would be appreciated!

Posted by blstjohn on

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Steve P

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4 Related Answers

Anonymous

SOURCE: Unobtainable Disc when dialing a number

The phone is not registered with the IP Office. Double check the IP settings of the phone. Callsv is the IPO IP address
Fileserv is the fileserver, usually the vmail pro server.

Posted on Sep 09, 2008

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Anonymous

  • 2 Answers

SOURCE: Call Forwarding --Help

The phone may be apart of a hunt group. Inside of the Net Set Utility, check to see if it is a member of that hunt group.

Posted on Mar 03, 2009

Anonymous

  • 2 Answers

SOURCE: 3com nbx 2102 issue - have had 2 phones i 1 week

3Com stopped making these phones 4 or 5 years ago. I would suggest contacting the merchant from whom yu purchased them for support.

Posted on Nov 06, 2009

NBX_Tech

NBX_Tech

  • 58 Answers

SOURCE: When someone call 3Com NBX 3102 IP Phone we cannot hear

If the phones are only 6-8 months old you should be calling 3Com. those phones have a 1 year warranty and once you register them they will help you troubleshoot and replace them if needed. Can you provide more detail? Do you have any network issues while this is happening? Does speakerphone work but the handset doesn't?

Posted on Jul 26, 2010

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