Question about 3Com NBX 2101 IP Phone
I've just added this phone and assigned it an extention. The software loads it recognized the ext, but I have no dial tone. You can call the ext. it will ring, but when I pick up it is dead. I can't hear anything. I've checked the hand set to make sure it works. Also when I try other phones I'm having the same problem. I'm assuming I'm not setting something correctly within the system but can't figure out what? Any help would be appreciated!
The phone is not registered with the IP Office. Double check the IP settings of the phone. Callsv is the IPO IP address
Fileserv is the fileserver, usually the vmail pro server.
Posted on Sep 09, 2008
3Com stopped making these phones 4 or 5 years ago. I would suggest contacting the merchant from whom yu purchased them for support.
Posted on Nov 06, 2009
If the phones are only 6-8 months old you should be calling 3Com. those phones have a 1 year warranty and once you register them they will help you troubleshoot and replace them if needed. Can you provide more detail? Do you have any network issues while this is happening? Does speakerphone work but the handset doesn't?
Posted on Jul 26, 2010
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