I had the scanner off for a month with the adapter inserted, and today when I turned on to make some film scanning, the 35 mmm adapter is stuck into the scanner. I cannot take it out from the scanner. when I turned on and off the scanner, hasfunny noises caming from it.
The scanner has a lock which locks the film adapter into the scanner when film is inserted. You probably still have film in the adapter from the last time you used it. If the adapter is pulled to remove it, the connector can become disconnected, which prevents the film from coming out, but the latch is still engaged. With the scanner off, push in the adapter to mate the internal connector. Turn the scanner on then off, the film should eject. Once the film is ejected, the adapter should be able to be removed. Refer to your manual for reference to this problem, I have experienced once before. Once you figure it out, you will not forget, I guarantee.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try upgrading to v4.02 driver. You may need to download 4.0 first as 4.02 may only upgrade from 4.0. The scanner runs with v4.02 on my Mackbook pro but I can only scan using the slide adapter and the film holder at present. The film adapter will not work but i'm not sure if this is a hardware or software problem.
I had the same problem with coolscan LS 50 ed, but the chromatic dominant was blue instead. What you have to do is to perform a p.o.s.t. procedure: 1) swith off the scanner and unplug it from the PC; 2) switch off the PC; 3) remove the film-holder from the scanner; 4) switch on the scanner; 6) plug it back to the PC; 7) switch on the PC; 8) insert the slide/film holder. It should work now...
You might try resetting the "settings" to factory defaults and then scanning again. I have seen strange tints if the settings get set incorrectly, not sure exactly what is wrong. However, using factory defaults corrects the problem, then change settings one at a time.
open the case of the scanner, and check to make sure that the ejection mechanism is not malfunctioning, or jammed someway. If this is not the problem, try using thinner slides as thicker ones could also cause this. If all else fails try un plugging the scanner for a few minutes, and try again.