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Posted on Mar 19, 2009
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Can't view photos on screen or download

LCD is grey. Shows icons but no phots. Seems to take photos but I can't see them on the screen or download. Camera is about a year old. Sure would appreciate any help. I read that this might be a known product defect.

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Shoaib Rais

Shoaib Rais

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  • Master 1,223 Answers
  • Posted on Mar 19, 2009
Shoaib Rais
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Joined: Feb 19, 2009
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Yes it is a CCD failure try to contact canon they will change it free of charge u have to try and insist, it is a known defect they will change it even after warranty

see this link ur model is not included but they will do it iam sure

http://www.imaging-resource.com/NEWS/1128958202.html

pls rate me FIXYA as i have helped u

  • Shoaib Rais
    Shoaib Rais Mar 19, 2009

    yes u will get it replaced i am sure they will do it see this link below

    http://support-asia.canon-asia.com/index...

    pls do no forget to rate me FIXYA

  • Shoaib Rais
    Shoaib Rais Mar 19, 2009

    direct link of support just fill the form and get support for ur product

    https://www.usa.canon.com/consumer/contr...

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