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Dryer is plugged in & light comes on, but won't work

My Whirlpool duet dryer (stacked on top of washer although detached) is plugged in and was working just fine. But now the light will turn on when you open the door, but the numbers do not appear on the top so I can't press any buttons to make it work. The guy who lives in the apartment below is a handyman and thinks I need a more flexible hose and a longer cord. He advised to get assistance first.

Posted by julieh on

  • julieh Aug 15, 2007

    So, what do I do about it?



1 Answer

Jeff Rockwell

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If your control panel display isn't working, a longer cord and more flexible hose won't fix it. You either have a control panel that has failed, or the wire harness that leads from the main control board to the control panel has an open or short, or has come loose. In addition, flexible dryer hoses (like the plastic ones) are not recommended because they tear easily, crimp or crush easily, and mice love to chew right through them to find a place to nest. It is highly recommended to stay with a semi-rigid duct hose, because they resist crushing, crimping and clogging. I hope this info helps. Let me know if you need further assistance.

Posted on Aug 15, 2007

  • Jeff Rockwell
    Jeff Rockwell Aug 16, 2007

    Now...I didn't ask before, but did you say the dryer runs, but you just can't see the display, or did it stop completely? If the dryer quit running altogether, you may have a blown thermal fuse. I don't have a wiring diagram in front of me so it makes it harder to diagnose correctly. I can't remember if the drum light will still come on with the thermal fuse blown or not. To keep it all simple follow these simple steps.

    1. UNPLUG Dryer.
    2. Remove the lower kick panel under the door. There should be a couple of 1/4 inch screws holding it on.
    3. The thermal fuse will be a white plastic looking device mounted on top of the blower fan housing (this is where the lint filter inserts). If you are savvy with electronics and have a meter handy, take a resistance check. It should read approx. 0 ohms. If not, you need to replace it.

    If the thermal fuse is good, then you probably have a more serious problem. This is where you need to remove the top panel of the dryer (if you have access to it) and check all your connections. Again, make sure the dryer is unplugged. To get the top of the dryer off you will need to remove the three screws holding the panel on in the rear of the machine. With the screws removed the panel should slide back then lift off. On the left hand side of the dryer is the main control board. There will be a small wire harness running from the front control panel to the main control board. This harness can come loose. If the harness is connected then you may have a fault with the control panel and/or the main control board. Let me know if any of this helps.



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Related Questions:


Can you stack this washer and dryer?

You can stack, will you be able to reach. Racks can be made to stack any normal washer and dryer.

Can I stack a new whirlpool washer model # WFW72HEDW with an old whirlpool dryer model # WED9270XW1? If yes, what stacking kit do I need to use?

You can stack just about any dryer on any washer, so long that the controls of the washer are on the the top of the washer has no penetrations and no control.In general, dryers are independent from the washer and are light weight.
So the conclusion: so long that the dryer does not interfere with operating the washer - YOU ARE A OK :-)

Can I stack a new whirlpool washer model # WFW72HEDW with an old whirlpool washer model # WED9270XW1? If yes, what stacking kit do I need to use? Can I stack a new whirlpool washer model # WFW72HED

As we could see new one are not compatible with older one as size and dimension of new washer are changed but in case you could try .It is simple just try compatibility of your older washer stack kit with new one in most new model

Can the Whirlpool Duets stack?

The simple, short answer is yes, the Whirlpool Duet washer and dryers can be stacked. You'll need to check with the Whirlpool folks to see if you'll need a stacking kit, or if they are ready to go with what you already have.

The key to stacking these Duet laundry pairs, is to have both the washer and dryer model numbers when you contact Whirlpool, so they can provide you with the stacking kit needed to mount the dryer on top of the washer. You can also check the Whirlpool web site to get a good idea of how much space is needed for a stacked set. Here's the link for the space checker, just look under the Guides and Tools on the left side and click on the Laundry Space Sizer to see what's needed.


You can also call Whirlpool at (866) 698-2538 and speak to them about your particular washer and dryer.

Hope you find this Very Helpful and best regards!

Whirlpool Duet GEW9250PW-GR dryer with intermittent problem

You may have a bad key on the keypad. Does it respond if you push on the side of the key instead of the middle of the key?


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Dec 14, 2008 • Dryers
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