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Phone Says Service Required

I got my phone wet and it worked for 2 months after, but now it says service required. What does that mean and how can I fix it? I can recieve messages but it doesn't ring or dial out. It's a verizon LG. Thanks for you time. Jade

Posted by jade1777 on

  • Anonymous Dec 09, 2007

    up until 5am my phone was working perfectly fine..however, when i woke
    up the next morning the phone was in FTM mode and was unable to receive
    or make calls. later on in the day, the FTM mode display was replaced
    by a "service required" display and the same problems persisted



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  • 3 Answers

It means you need to take your phone in to get it serviced, i.e. repaired. You can get it fixed by taking it in for service

Posted on Apr 09, 2008


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Related Questions:


Phone says service required on the screen as though the service is off but its not

When our LG Dare VX9700 users encounter a variety of problems ,for example,their phones were striken by virus . Then everything was in disorder.Your have to reset your phone to the factory default settings

1. Unlock the screen by touching Lock Key or pressing the Unlock Key
on the left side of your phone, then touch Menu to access the menu.
2. Touch the Settings & Tools icon
3. Touch Phone Settings.
4. Touch Security.
5. Enter the four-digit lock code.
6. Touch Reset Default.
7. Touch OK after reading the warning message.
8. Touch REVERT.
A confirmation message is displayed briefly before the phone resets itself.

I am getting an e at the top of my phone a big one and small one. Does this mean i am connected to internet. It comes up itself when i turn phone on

Hi,this symbol means that your phone is connected to the EDGE internet service,but you have to contact your service provider so your sim will be activated with the internet settings required.

Thanks and good luck

My 5.8 digital answering machine, 2 phone set reads parallel phone is on and it is not on. I have unplugged the phones and did all that is required and it still reads the same

Check the voltage between your incoming phone lines. It should be about 50 volts. If it is not, you have a line problem, either in the house or with your service.

Note that just because DSL is working on the line does NOT mean you have dial tone.

Other causes of the problem could be interference from NEIGHBORS similar phone.

Remove the battery from your second phone to verify that it has not failed in the on position.

Verizon LG VX5200 Service Required

Since the service is from Verizon I highly suggest driving to the store and asking a professional.

My phone got wet and it says Service Required

Do you have the phone protection plan ? If so just call them and they will replace it. If not you'll be stuck paying for an unlocked phone or getting one off a friend (assuming the phone uses a sim card).
Ultimately if you can't get a unlocked phone you'll have to call service - given the water exposure. Distilled water will not damage electronics (in fact they use it to wash circuit boards before assembly) but normal water will - it deposits minerals etc and causes shorts over time. Even if you get the phone working it would require taking the phone apart and cleaning every circuit board in it with PCB cleaner) to make it reliable fyi.

Good Luck

Phone Says Service Required

your phone is blocked,,plz visit service center
Dec 11, 2008 • Cell Phones


This phone has been blocked

there is a way around it

Service Required

you can take the battery and the back off the device and place in completely submerged in a bag of white rice and leave it in there for 1 to 2 days this will help absorb the moisture, this should fix it if the water did not damage the circut boards if the water damaged the circut boards then the device is fried
Oct 26, 2006 • LG CU6260
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