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Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag neptune front loader

The door was pulled open when locked but the washer not full yet.Now it won't do anything.All the lights come on but when start is pressed nothing happens. HELP

Posted by wannawash on

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Anonymous

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I would say that you have damaged your door lock. Most appliances have a door lock or a mico switch. this is the first port of call for the power to supply the w/machine.Safety measures??? go back to basics,is the door locking, any power to the going to the electronics. a door. Change faulty components???

Posted on Aug 15, 2007

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Door will not lock

Posted on Feb 05, 2011

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Sounds like the door lock unit isn't locking and may be bad. It is also a possiblity but not likely that there could be a problem with the computer board but start with the door lock unit first
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Maytag Neptune Front Door Load, Problem

Hello Yery1975
Welcome

You said, you have a situation with my washer machine (Maytag Neptune front loader). It was making the noise several times as latching the door, then if would go off and you could not open the door, You found the under soap deposit cord but the situation is not opening the door or no, it is getting he machine to work. Whichever cycle you press, the door makes the locking noise several times, sometimes the door can not be opened and the lock door light is off, the thing is that whichever cycle you try the numbers on the electronic pad would go down several numbers and then it will again make the door locking noise and will stop there, the start button begins flashing and the machine does not wash at all on any cycle, neither it spins or rinses. Can you please, please, help me? Ohooo... some times after trying and trying get the FL code... you have tried keeping it disconnected from the electricity for long periods, plugging it back and all you can think off.... but nothing!!!

You did the right thing

The Maytag Neptune had a lot of very different defects that Maytag was, and is aware of still.
That is why they discontinued that model .
But if you call Maytag service this time, you may find that it will be one of those defects in their design and an authorized Maytag person will recognize which fault is taking place.
perhaps they may cover the parts if you bring it to their attention.

Thank You
Please remember to leave a rating
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