Maytag neptune front loader

http://www.applianceblog.com/mainforums/maytag-magic-chef-admiral-jenn-air/27966-maytag-mah5500b-fl-code-door-locked.html


http://www.applianceblog.com/mainforums/maytag-magic-chef-admiral-jenn-air/13490-maytag-neptune-mah5500-wont-open.html

Ok..... Where the soap dispenser is under it there is a green plastic string its the emergency latch opener. Pull on it and the door will unlock.

od means open door, could be door switches wirings or mainboard

Clean out the drain pump and check the pump motor while it is dis-assembled.

Open the soap dispenser. Look down in front of the fabric softener dish.
You should see a yellowy-green plastic cord (like weed-whacker line). Pull it.
The door should open.

If you don't see the cord, remove the four screws that hold the dispenser lid in place to find it. Just don't lose it when you put the cover back on.

Sounds like the door lock unit isn't locking and may be bad. It is also a possiblity but not likely that there could be a problem with the computer board but start with the door lock unit first

Hello Yery1975
Welcome

You said, you have a situation with my washer machine (Maytag Neptune front loader). It was making the noise several times as latching the door, then if would go off and you could not open the door, You found the under soap deposit cord but the situation is not opening the door or no, it is getting he machine to work. Whichever cycle you press, the door makes the locking noise several times, sometimes the door can not be opened and the lock door light is off, the thing is that whichever cycle you try the numbers on the electronic pad would go down several numbers and then it will again make the door locking noise and will stop there, the start button begins flashing and the machine does not wash at all on any cycle, neither it spins or rinses. Can you please, please, help me? Ohooo... some times after trying and trying get the FL code... you have tried keeping it disconnected from the electricity for long periods, plugging it back and all you can think off.... but nothing!!!

You did the right thing

The Maytag Neptune had a lot of very different defects that Maytag was, and is aware of still.
That is why they discontinued that model .
But if you call Maytag service this time, you may find that it will be one of those defects in their design and an authorized Maytag person will recognize which fault is taking place.
perhaps they may cover the parts if you bring it to their attention.

Thank You
Please remember to leave a rating

Pull cord under soap tray.

Read here:
http://www.applianceaid.com/neptune3.html#lock

door is locked and will not open

INSIDE THE SOAP LOADER THERE IS A LIME COLOR STRING PULL IT WILL UNLOCK LATCH