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Re: wont print text
Clean your black printheads tobyss. Remove cartridges. Using cotton buds and proper cleaning solution, clean where the cartridges sit in, until no colour comes away. Press a babywipe (unscented) firmly on bottom of cartridge where ink comes out. Replace cartridges. Print again. Run printers own cleaning solutions too.
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Did you try a test print. Most printers have a option to set the ink color, this is done when your computer asks you if you want to print. Look for an options tab and search for ink color options pick black only and try a test print. The test print is done on printer set up. If all else fails try the manual it usually has a troubleshoot section. Oh yes make sure you have the correct usb port some are configured at a lower level ( mine has 2 different ones a 2.0 and a 3.0 the 3.0 is blue when you look inside of it) my 2.0 port wouldn't set up my printer I had to use the 3.0 port. Hope it helps you some!
the display for an error message. If the display reads "Clearing paper
from printer," the engine has detected a jam and is attempting to eject
the jammed pages automatically. These pages will often be blank.
the display for "Performing PRINT/STOP TEST" or "Performing SERVICE
TEST." Either of these messages indicates that the printer is going
through a test procedure that may eject blank pages.
the amount of paper in the input tray if the printer is feeding
multiple blank sheets at a time. The printer will pull extra pages
through if the input tray is overfilled.
the paper in the input tray with the correct size if needed. If the
4600 printer detects the paper as an incorrect size for the print job, it may eject the paper without printing anything on it.
the ink cartridges if certain colors are blank on the page. Replace the
black cartridge if printing a black text document that is coming out
blank. The printer may attempt to print even if the ink level is low or
empty, but will unable to print anything on the page, causing it to
come out blank.
the sealing tape from newly installed cartridges. The tape covers the
print heads and should be removed before installing the cartridges. If
the tape is left on, it will prevent ink from getting on the pages as
the "Check mark" button on the control panel to enter the printer menu.
Run a diagnostic so the printer can attempt to determine the cause of
the blank pages printing. Press the up or down arrow to select
"Diagnostics." Press the "Check mark" button. Press the "Down" arrow to
highlight "PQ Troubleshooting." Press the "Check mark" button. The
printer runs a diagnostic and returns to a ready state when done.
Try a hardware check of the printer first. To check the hardware of the printer, do the following:
Switch off the printer.
Load one sheet of paper into the paper feeder.
Press the Power button and the PaperFeed button at the same time and hold them both down for three seconds. Then release the Power button only.
When the printer begins to print, release the PaperFeed button. A page will be printed. The page should contain some text at the top and a series of horizontal color lines (cyan, magenta and yellow) below the text, with a thick black line below the colored lines. All the lines should be solid.
When the test is complete, switch off the printer. NOTE: If you do not switch off the printer, it will continue to print.
One ovbious option would be to have a friend print it out. I assume that is not an option.
Some printers just won't let you print if a single color is out. Yes, stupid. Try printing a blank page. If it fails, there is no other option but to replace the cartridge or print elsewhere. If the blank page test works, this next option/test is worth a try... Depending on the app you are using, you can specify the color breakdown of the colors you are using. In your case, it is possible that the text is set to a rich black (4-color) rather than just black. If that is the case, to test this most quickly, make a new file, and create a new black (black2), set to 100 black, 0% other colors. Type a wor and set it to print in that color and try to print it. If that works, apply the same technique to your real document. Hope it works. I've been stuck in the same situation, and some printers will just not let you print if a single color is out. Good luck. DigiChick
Try connecting the printer via the USB port on either one of the computers. Then test if the machine prints fine then likely possibility is that the Network interface card is faulty remove the network card and install in a different slot and test. If the same thing happens then reinstall the drivers and test.
Your printer itself is functioning ok, but the colour ink is not coming out. Have you successfully printed with this colour cartridge before or is it new. It could be a dud if it is new. Also, you need to manuallt clean your printhead with solution and cotton buds until no residie left. This should resolve your issue.