Will print test color page but no text. computer say itis printing and done but only a single line on a blank page comes out. the printer sounds like it is printing??
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390 Answers
Re: wont print text
Clean your black printheads tobyss. Remove cartridges. Using cotton buds and proper cleaning solution, clean where the cartridges sit in, until no colour comes away. Press a babywipe (unscented) firmly on bottom of cartridge where ink comes out. Replace cartridges. Print again. Run printers own cleaning solutions too.
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DOES The Meter count form come out blank when you. print it? Does the Test print come out ok in the user setting print form select test print. Is it OK? Go to service mode select each color and print are they OK does the machine COPY OK in color or black and white? Try different computer try different files try adobe try web page try outlook excel etc. mite just be that file try different file same program. Can bad drums or transfer belt or transfer roller the sponge looking roller right side when open.
Alignment shows black & streaky, only covers 3/4's of a line, color is good. The printer copies a document no problem; but only copies color (no black) from the computer. If the document is black print, I get a blank page. Do not know how to remove printhead
Did you try a test print. Most printers have a option to set the ink color, this is done when your computer asks you if you want to print. Look for an options tab and search for ink color options pick black only and try a test print. The test print is done on printer set up. If all else fails try the manual it usually has a troubleshoot section. Oh yes make sure you have the correct usb port some are configured at a lower level ( mine has 2 different ones a 2.0 and a 3.0 the 3.0 is blue when you look inside of it) my 2.0 port wouldn't set up my printer I had to use the 3.0 port. Hope it helps you some!
Check
the display for an error message. If the display reads "Clearing paper
from printer," the engine has detected a jam and is attempting to eject
the jammed pages automatically. These pages will often be blank.
Check
the display for "Performing PRINT/STOP TEST" or "Performing SERVICE
TEST." Either of these messages indicates that the printer is going
through a test procedure that may eject blank pages.
Reduce
the amount of paper in the input tray if the printer is feeding
multiple blank sheets at a time. The printer will pull extra pages
through if the input tray is overfilled.
Replace
the paper in the input tray with the correct size if needed. If the
4600 printer detects the paper as an incorrect size for the print job, it may eject the paper without printing anything on it.
Replace
the ink cartridges if certain colors are blank on the page. Replace the
black cartridge if printing a black text document that is coming out
blank. The printer may attempt to print even if the ink level is low or
empty, but will unable to print anything on the page, causing it to
come out blank.
Remove
the sealing tape from newly installed cartridges. The tape covers the
print heads and should be removed before installing the cartridges. If
the tape is left on, it will prevent ink from getting on the pages as
they print.
Press
the "Check mark" button on the control panel to enter the printer menu.
Run a diagnostic so the printer can attempt to determine the cause of
the blank pages printing. Press the up or down arrow to select
"Diagnostics." Press the "Check mark" button. Press the "Down" arrow to
highlight "PQ Troubleshooting." Press the "Check mark" button. The
printer runs a diagnostic and returns to a ready state when done.
Try a hardware check of the printer first. To check the hardware of the printer, do the following:
Switch off the printer.
Load one sheet of paper into the paper feeder.
Press the Power button and the PaperFeed button at the same time and hold them both down for three seconds. Then release the Power button only.
When the printer begins to print, release the PaperFeed button. A page will be printed. The page should contain some text at the top and a series of horizontal color lines (cyan, magenta and yellow) below the text, with a thick black line below the colored lines. All the lines should be solid.
When the test is complete, switch off the printer. NOTE: If you do not switch off the printer, it will continue to print.
One ovbious option would be to have a friend print it out. I assume that is not an option.
Some printers just won't let you print if a single color is out. Yes, stupid. Try printing a blank page. If it fails, there is no other option but to replace the cartridge or print elsewhere. If the blank page test works, this next option/test is worth a try... Depending on the app you are using, you can specify the color breakdown of the colors you are using. In your case, it is possible that the text is set to a rich black (4-color) rather than just black. If that is the case, to test this most quickly, make a new file, and create a new black (black2), set to 100 black, 0% other colors. Type a wor and set it to print in that color and try to print it. If that works, apply the same technique to your real document. Hope it works. I've been stuck in the same situation, and some printers will just not let you print if a single color is out. Good luck. DigiChick
Perhaps the CMY color heads need alignment. If you have not already done so, run a head alignment from the driver maintenance section. It will print out a page containing several lines and text, and request you select the closest-aligned images. After this is done, do another image print to check for improvements. Normally, the printer uses the black cartridge for text and the CMY inks for images (even for black on photo and specialty paper). So when you are printing normal text pages on plain paper, only the black ink is used. A good check for this would be to print a normal text page, but select photo paper in the driver to trick the printer into using the CMY inks to make a substitute black text page. If this looks ok, then you are having issues other than cartridge alignment.
Try connecting the printer via the USB port on either one of the computers. Then test if the machine prints fine then likely possibility is that the Network interface card is faulty remove the network card and install in a different slot and test. If the same thing happens then reinstall the drivers and test.
Click on the Features tab. Set the print quality to best. Click on the Colors tab. Under color management - Enable the option Managed by Application. Click OK . close solution center. Try to print.
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