My washer won't drain, it agitates, but won't drain water. there was a towel stuck in the washer machine, and the machine started making a loud noise. we removed the towel, and now the washer won't drain water.
More than likely that it is blocked pull the washer clear so you can see the back get your outlet hose and place into a bucket and see if the water comes out if it doesnt than pump/pipe blocked better off taking washer outside because when you release the outlet pipe from your pump thert will be alot of water that will come out if it comes out of the pump than your pipe will be blocked m8
Hello Tina Kaha - Often when a unit does not spin, it is because the unit cannot properly drain and dispose of the water and detergent solution. Does the unit make a humming noise? If so, the drainage hose/pump may be clogged and needs to be cleaned. If not, the washer may possibly be experiencing an issue with the door lock assembly, faulty pump, timer or control board not communicating correctly. Because it could be a number of any one of several underlying causes, I would recommend contacting a professional to properly diagnose and repair the unit.
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