All-in-one hp has been working for four years now, when I try swich on the device I can here a noise- constant click and message appears scanner failure, turn power off than on again.When I try to do this, the problem appears again.
by malgosia on Aug 14, 2007
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try disconnecting the printer, uninstalling the software via Add/Remove Programs[remove all HP OJ 6110 and old HP driver installs], Shutdown and restart, leave printer disconnected, then try installing the software again but wait for the installation software when to tell you to connect the printer.
Try this link if you do not have the software handy,
Mine does the same thing, it appears to be a scanner sensor that has failed. The machine starts by lighting up the scanner, then moving out of park position, then repeatedly trying to move it back into the parked position. It appears to be a sensor that is not working, and needs a part replacement.
Once try to scan from the scanners and camera wizard to check the two way communication between the computer and the all-in-one.
Verify that the all-in-one product power is turned on and the printer cable is properly connected.
From the Imaging application, click
, and then click
Select the HP all-in-one device from the TWAIN source list.
, and then
Imaging for Windows will scan from the all-in-one product using TWAIN software instead of the HP software.
If you are able to scan by performing the above steps then search for the file hpqscnvw.exe and try to scan from there.
If you are not able to scan even from the above steps, once refresh the USB cable and then try to scan again.
if you are able to scan from that file then try to scan from HP Director, if the issue persists then create a shortcut icon for that file and then try to scan else uninstall the software and reinstall.