Question about Altec Lansing M604 Computer Speakers

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Altec Lansing M604- Zune is not charging while connected?

I just got these speakers as a present, I plugged my Zune in, looking forward to use this new toy but....unless im missing something the Zune is not charging. The zune was totaly dead on battery power, but when I hook it up to the speakers it still wont turn on. Power is on at the speaker, green light and all, but not a thing with the Zune. I would assume that the speakers are supposed to charge the Zune while docked? I left it plugged in, speakers on for a couple hours and still nothing with the Zune.

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deek05

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I had this problem also...I unplugged the power from the dock for about a minute, plugged it back in, turned it on, placed my zune in the dock and it's been working ever since. Hope this helps someone.

Posted on Jan 19, 2008

  • deek05 Jan 19, 2008

    I had this same problem. I unplugged the power from the speaker dock, waited about a minute and plugged it back in. It seems to be working fine again.

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Anonymous

Turns out the USB Cable needs to be plugged in to charge.

USB Cable in the rear of the device is the correct answer. Disappointing but it is probably hard wired, ie only two wires on the dock connector can be used for charging and they probably are hard wired to get their voltage from the usb cable. I would imagine this could be overcome with a better device. -- Still love mine though.

Posted on Nov 22, 2007

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Anonymous

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I have the same problem. I called Altec Lansing and they told me that my speakers are defective and should charge the Zune. They are sending me a new set under warranty. Normally they do not send out a new one before they receive the old one, but for this problem they volunteered to do so. I did not get this offer until the second time I called in, though. I mentioned that people were writing about this problem on the internet and she said she had two other cases of the same problem that day. If they don't send it first, they wait two weeks after they receive your old unit until they ship the new one so you will be without for a long time. Push to have them send it first.

Posted on Dec 01, 2007

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Speaker charge anything - no way Speakers speak thats it. Unless the speak manual says otherwise have you read it?

Posted on Aug 14, 2007

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Anonymous

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SOURCE: THE PINS ON THE POWER CORD FOR MY ALTEC LANSING

Order a new cord from the website. Only $7.99

http://www.alteclansing.com/ae/us/accessories-parts/ac-cord-m602-m604-t612-/invt/a114651/&bklist=icat,3,shop,accessoriesparts#tabanchor

Posted on Jan 09, 2011

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My zune 120gb has stopped working after i connected it to external Speakers. Please tell me any way to troubleshoot it.It is now showing on Screen "CONATCT SUPPORT"

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