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Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Jukebox Zen Xtra 40 gig

I was trying to upgrade my mp3 players firmware and then was supposed to upload new firmware, after formating unit...Tried to to restart precedure but software does't detect my player even though Xp does.Tried to upgrade drivers, anything that would help from Creative Web site. Even the creative web site could'nt help me with there software upgrades. Becuase it won't detect. unit says firmware problem and it asks me to reinstall firmware but how can this be done if it won't be dected by software.

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1 Answer

Anonymous

You probably have Winders Media Player 11. If you can find another computer that has WMP 10, you can use that computer to do the firmware upgrade, then go back to the original computer. Thingsa should work fine. Otherwise, you need to unistall WMP 11 and WMP11 runtime. Another case of Billy messing us up. And don't even get me started about vista....

Posted on Aug 19, 2007

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0helpful
1answer

I tried upgrading my old Juke box. It went into rescue mode. How to re-install and set up new firmware

http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#IssuesupdatingfirmwareonCreativeportabledevices

see this link it may help u

try uninstalling window media player 11 from pc.
1helpful
1answer

My nomad jukebox zen xtra goes into Rescue mode (v1.13) where do i get thr firmware??

http://www.microsoft.com/windows/windowsmedia/player/11/readme.aspx#IssuesupdatingfirmwareonCreativeportabledevices

See this link.

Try unistalling Windows Media Player 11 from PC. and then upgrade ur device.

Follow necessary steps.

3helpful
1answer

When it the zen is turned on it says firmware

Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from http://www.winamp.com
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!
0helpful
1answer

Trying to recover nomad jukebox zen extra

Get an original Vista operating system disc..
then insert d CD and boot from the CD!
0helpful
1answer

Zen extra lost firmware. can't detect with xp using either creative or windows media. was in the middle of firmware upgrade. crashed. can see only 20 mass storage device in windows

was i supposed to hang around for more than 30 minutes. i solved the issue elsewhere. it seemed that the person i was working with ddn't have enough horsepower to understand the issue. his suggestions were rather generic and things that i had already tried. the solution was rather specific and provided by an end user.
0helpful
1answer

Mad at my nomad

It appears that my Creative Nomad Jukebox is stuck in the Rescue mode. It displays the four options suchn as. 1.Clean up 2. Format all 3. REload OS 4. Reboot

It is not recognised on the computer either.

Steve
0helpful
1answer

Zen Xtra 40 GB

Ok this is what I have found.....Try to run the Recovery Mode here is a link to Creative Labs website that will walk you through it... Just look for Jukebox its on the bottom...you can get the firmware from the same website under support and then just select the type of jukebox you have....that will be the second link...You will need to click on Zen and then look on the right side for Archived Products
http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/?st=357,e=0000000000342903798,k=6058,sxi=1,varset=ws:http://us.creative.com,case=4794

http://support.creative.com/Products/product_list.aspx?catID=213&CatName=MP3+Players#

Good Luck and let me know if this helped

cbinny1
0helpful
2answers

Nomad Zen Xtra Hard Drive Format

Unclear if you want to just use the HD as a drive, or whether you want to recover the MP3 data from it?
This may help to access the drive
https://www.howtoforge.com/access-linux-partitions-from-windows
0helpful
1answer

Zen Xtra

I can do it for $40 I have done it on several before. I only use 3 year warranty drives. Thats $40 plus the shipping both ways about $10 and the cost of the drive which is $76. The Drive is Brand New Western Digital and has a 3 year Warranty. I guarantee all my work. Use the link below and email me.  http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=260169183066
0helpful
4answers

Creative Zen Xtra nomad Jukebox 30gb

You probably have Winders Media Player 11. If you can find another computer that has WMP 10, you can use that computer to do the firmware upgrade, then go back to the original computer. Thingsa should work fine. Otherwise, you need to unistall WMP 11 and WMP11 runtime. Another case of Billy messing us up. And don't even get me started about vista....
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