Ice maker will not make over a half full bucket of ice. Have checked ice maker motor, thermostat and heater element. Checked diagnostics code, get 3 pulses. Dis-connected receicer board and jumpered black to black-white wire, still only get 1/2 bucket of ice. Freezer temp. is 5 deg or lower. Ref was purchased in Nov.,2001, but it appears to have the 2002 design boards in the RF circuit. Any help will be appreciated, doing this for a disabled lady, don't want to buy any un-nesseary parts.
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Re: whirlpool gd5shaxkqoo side by side ice maker
Hi. It takes approximatly 3 days to fill the ice container. If it is filling it half way, it should fill it all the way. There is no reason for it to stop making ice unless a cube gets stuck occasionally. Try replacing the water filter. If you are using reverse osmosis to filter your refrigerator water then that is your problem. Refrigerator ice makers don't work well with most reverse osmosis systems. Good luck, Mack
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Does the icemaker bucket has ice cubes. If yes then your problem is in the dispensor. If no ice cubes on the icemaker bucket then your problem is with the ice maker unit.
Let say Ice cubes on the ice maker bucket and dispensor makes noise when pressing for ice cubes. Then either your ice dispensor flapper is frozen or may be ice cubes in bucket may have defrost and frozen again sticking together.
Check to see whether the ice maker has been turned
off. Here's how to check. Look for a wire along the right side of the
ice maker that looks a bit like a coat hanger. If this wire is in the
raised position, the ice maker is turned off. On some units you simply
lower the wire to the down position to turn the ice maker on. On others,
you lower a small red plastic lever to lower the wire. If the wire is
in the proper position check the freezer temperature, it should be
between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the
ice maker may not produce any ice. Check your door seals and thermostat,
repair/replace as necessary.
You have a thermostatically controlled heat release ice maker. Any number of issues can cause a failure to "dump" the ice. The harvest is started when the thermostat closes. A motor rotates the ejector fingers which are at rest in the 2 o'clock position. The ice maker operation will stall until the heater releases the ice from the mold. After the cubes are ejected into the ice bucket, the water valve will refill the mold with water to begin the next cycle. Lack of ice dispensing could be a failed thermostat, heater, motor or switch contact withing the ice maker module. You could simply replace the ice maker and save the expense of the service call.
On the ice makers on refridgerators unless the ice in the bucket is high enough to raise the arm on the icemaker it will not shut off. Most people lift the arm up when they see the bucket full. I have the side by side Whirlpool model and on mine if I don't raise the arm the ice will fall out the bucket before it will raise the arm high enough.
Your product is an IDI (In Door Ice the bucket is in the door) or a Non-IDI? By the way, you mention the Ice maker. The thing is that if the ice maker is not runnning then you don't have ice to dispense and obviously the fact that the motor is working or not is irrelevant. So that's why I suppose that the problem is not the ice maker but the trajectory of the cubes from the bucket to outside of the door.
In the Non-IDI sometimes it happens that the safes in the bucket jump the locks were the bucket resides so the auger motor (the one that move the shaft so you get the Ice) is still running but you can't get ice because the bucket is not in the right position. Just try to relocate the bucket.
You can see if the motor is moving the shaft pressing the light switch that is at the top of the freezer. Then dispense, when you press the switch the main board thinks that the door is closed so you can dispense and see if the motor is moving the shaft.
Other failure mode is the flapper door, it depends if the dispenser works with full electronics or if it's an electromechanical dispenser. Full electronics dispenser use a stepper motor to move the flapper door so the failure is that when you press the pad and the flapper door is closing, if you press it again then it get stucked, the motor dispense but the flapper door is closed. With electromechanical dispenser, maybe is the dashpot mechanism.
If any of these solutions couldn't fix your problem please tell me. I think that I can solve this particular problem.
Most ice makers have a wire bar that senses when the ice bucket is full. The bar lifts up when new ice is made. The ice maker determines if the ice bucket is full by lowering the bar back down after the ice drops into the bucket. If the bar hits the ice cubes in a full bucket, the ice maker shuts off. If the bar drops all the way and dosen't touch ice cube, the ice maker continues making ice until the bucket is full.
So you likely have one of the following problems:
1) The wire bar is missing or bent. Check to make sure that when the bar is pushed up, the ice maker stops making ice. Most bars will 'click' into the up position so you can shut the ice maker off. Push the bar up until it clicks into the up position and wait overnight to see if it makes more ice. If there is no wire bar over the ice bucket, that is your problem.
2) The switch the wire bar is connected to is malfunctioning. If you push the wire bar up and the ice maker continues to make ice, this is likely your problem. You will need a new ice maker unit. Try Appliance Parts Pros or EBay for a new unit.