Logitech QuickCam Pro 5000 Webcam Logo
Posted on Aug 14, 2007
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Need help i have installed the web cam and is using yahoo messenger, but it is not working. it says that it is behind a firewall and not able to use application at this time. i don't know what else to do. i have spent hours and got nowhere. also does it matter that i am on a dell and my main recipient is using a mac? this is for communication with my husband in Iraq. please help me get this to work. Thank you, Dawn

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  • Master 12,061 Answers
  • Posted on Aug 14, 2007
electronic & computer repair&  servicre
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Joined: Jul 13, 2007
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Hi what you have to do is "Open Port(s)" in your Firewall. I have found a tutorial link below to help. Simply you need to find out which "Port(s)" ya need "Open" then "Open" these "Port(s)" through the Windows Firewall, & OR any Other... by following the tutorial & use that/those "Port Number(s)" for real. I believe for Yahoo the "Ports" needed to be "opened" are. Both UDP/TCP 5000 to 5010. Meaning open 10 "Ports" through ya Firewall. http://www.bleepingcomputer.com/tutorials/tutorial40.html

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