Every time I try to print a document, I can hear the cartridge going left to right and often times I can hear this nagging sound like a clucking sound from the movement of the cartridge and then it gets stuck in the left corner. Often times alos I get a letter "E" which appears to be the trouble code which I am not sure what it stands for. ALso, I noticed that after the pc had been tuned off and gone back to turn the pc on again, often times the printer starts printing out documents which were thought to have got stuck in the print queue. It has been really bugging me as I am a uni student and my papers often get late for this reason. This printer is just over 12 months old. Help please!
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Oh your poor printer has a few issues. You sound like you have a small paper or foreigh object jam. Get a torch and thoroughly check down the back and inside the unit for paper pieces and other. I bet you find one! Also, you need to manually clear printing queue as this is why your poor printer tries to print old documents. Hope this works ffor you.
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It is the problem related "Alignment of cartridge"
your printer is working properly, I am suggesting a method, with the help of this method you will never get test page until you lift out your cartridge from your printer.
When next time printer print a test page, take it and put it into the scanner, remember the printing area should be the side of mirror and the printer prints on the above side of the paper should be left side of the scanner. And press scan button, you will see the green light will be blink and a voice of scanner you will hear. After 30 seconds light will stop blinking,
Next time when you will turn on your printer, it will not print test page.
What is not working? The printer or the cartridge? If it's the cartridge, try this. fold a paper towel in 4ths, dampen it and place on a flat surface. Blot the cartridge several times on the towel. You should get blots of black with the black cart. and three colors with the color or photo cart. If not... replace. If the printer carriage just won't move and you're shure you have power.. time for a new printer.
There is a option in printer box "Purge Print document" you try that option, After Purge then delete the document, which is still present in your box. At a time turn off the printer. All the pending printing commands will delete.