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You will need a phone line connected to the MFC 6800. If you have a separate line for your fax number, make sure you connect this line to your MFC 6800. If you have a different ring, but on the same line as your phone number, you'll need to set up your MFC to utilize the distinctive ring (see the manual for setting this up).
I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone?
When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work.
If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP.
If you can verify that, we can go from there.
DR Mode means distintive ring. This is if you are using two or more phone numbers on one line. For example, you could have your voice mail number and your fax number on the same line, but when a call comes in to your voice mail the fax will recognize the ring pattern and won't pick up the call. If it is truly a Fax, then your fax will pick up the call by recognizing the ring pattern.
Try this: using a cell phone, call your fax. Listen on the cell for a busy signal, fax tones, dial tone, etc. If the fax does not answer the cell, check the following: make sure the phone line is plugged into the LINE jack on the fax, NOT THE PHONE JACK. The phone jack is to connect a TELEPHONE to the fax. If problem still exists, press MENU on your MFC, and scroll to GENERAL SETUP, FAX. Scroll to SETUP RECEIVE, and, after writing down the settings, try changing the RING DELAY or RING TIME settings. If problem is still there, press CLEAR/BACK button until GENERAL SETUP appears on screen. Scroll down to INITIAL SETUP, and select RECEIVE MODE. Try changing RECEIVE MODE settings. Write them down before you change anything.
The connecting depends on several issues. This cant be said within a few words.
You have to read the manual which explains the very diffrent setting (see chap. fax). You can download the manual here: www.brother.com (choose your country from landscape, choose your country, choose download&support)
Have a look at the faq, too.
If that doesnt help, plz call brother hotline of your country!