Problems with Brother MFC-6800 not picking up faxes

My Brother MFC-6800 does not recognize and pick up incoming faxes. I have added a voip line and hooked it up to my Brother but I can't get it to work.

4 more comments
Anonymous Mar 10, 2008

Picks up but all pages do not print. Picks up but all pages do not print.
pcastillo Mar 20, 2008

My Brother MFC 6800 wil not receive faxes. You can reach me via email:

[email protected]
Tejasvi Jun 13, 2008

I have the same problem as the other posters - I tried disconnecting the phone line, rebooted the MFC - it will not pick up the incoming calls - neither does it send faxes - Is my modem burnt?
midwifeseatt Jun 24, 2008

The fax line is ringing but the machine is not picking up to receive the fax.
gmink Jul 09, 2008

My 6800 will not print out the inbound faxes. It will pickup the fax but will not transmit it internal to print. I use to be able to unplug the machine and plug back in and it would fax. Sometimes all day sometimes only once. What do I need to do to solve this problem. Could it be the fax board gone bad??
smacwhir Mar 17, 2009

Our company faxe machine is having the exact same problem it will pick up the line and also say recieving but it will not print it just goes into sleep mode. I have no idea how to fix it. We have reset it tried different lines. Nothing seems to work. Cant figure out why maybe just need to buy other then brother.

1 Answer

Anonymous

I want a cd to set up to my computer and he got problem to receive fax in i going to all store to get the catridge i cant get it

Posted on Feb 21, 2008

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