Scanner stopped on my Epson Stylus CX7800

I selected the problem exactly as was stated I selected the problem exactly as was stated

I REINSTALLED SOFT WARE, CLEANED INK NOZZELS CHANGED USB HUB STILL SCANS ALL BLACK I REINSTALLED SOFT WARE, CLEANED INK NOZZELS CHANGED USB HUB STILL SCANS ALL BLACK

The scanner light works and it moves. When the page prints, only approx. 1/2" on each side appears. The rest of the page looks like static on a television. We have installed it again and tried everything we know. Can you help. The scanner light works and it moves. When the page prints, only approx. 1/2" on each side appears. The rest of the page looks like static on a television. We have installed it again and tried everything we know. Can you help.

SAME EXACT PROBLEM!!!!
The scanner light works and it moves. When the page prints, only
approx. 1/2" on each side appears. The rest of the page looks like
static on a television. We have installed it again and tried everything
we know. Can you help. SAME EXACT PROBLEM!!!!
The scanner light works and it moves. When the page prints, only approx. 1/2" on each side appears. The rest of the page looks like static on a television. We have installed it again and tried everything we know. Can you help.

my epson scanner does the same it will not scan i cant see anything except alittle on each side when it copies or scans my epson scanner does the same it will not scan i cant see anything except alittle on each side when it copies or scans

The scanner light works and it moves. When the page prints, only approx. 1/2" on each side appears. The rest of the page looks like static on a television. We have installed drivers again and tried everything. Thinking of replacing the scanner head but have not located parts yet. Repairs at service centers will cost as much as scanner. What a disappointment. Anyone have an epson cx7800 that has a functional scanner but printer gone? Im interested. The scanner light works and it moves. When the page prints, only approx. 1/2" on each side appears. The rest of the page looks like static on a television. We have installed drivers again and tried everything. Thinking of replacing the scanner head but have not located parts yet. Repairs at service centers will cost as much as scanner. What a disappointment. Anyone have an epson cx7800 that has a functional scanner but printer gone? Im interested.

Exact same problem as described by everyone here -- static covers the entire page except for a 1/2" strip of printing. I've cleaned the glass, the printheads, and reinstalled the software. I also wrote Epson's online technical support explaining everything. They have not answered, let alone even acknowledged receipt of my email. Now I see that it appears to be a chronic problem with the 7800. No wonder they didn't answer me! Has anyone replaced the bulb or bulb mechanism? Exact same problem as described by everyone here -- static covers the entire page except for a 1/2" strip of printing. I've cleaned the glass, the printheads, and reinstalled the software. I also wrote Epson's online technical support explaining everything. They have not answered, let alone even acknowledged receipt of my email. Now I see that it appears to be a chronic problem with the 7800. No wonder they didn't answer me! Has anyone replaced the bulb or bulb mechanism?

I have the same problem with my CX7800. Tried the same fixes as eveyone else with the same (lack of) results. I have the same problem with my CX7800. Tried the same fixes as eveyone else with the same (lack of) results.

same problem and Epson won't answer my email either. No more Epson products for me! same problem and Epson won't answer my email either. No more Epson products for me!

I also, had the same problem. my cx7800 started to scan with black and colored lines across 3/4th of the page. I finally solved the problem. Try downloading the new twain driver

1. TWAIN Driver and epson Scan Utility v2.73A
   Windows XP, Windows 2000, Windows Me, Windows 98SE


2. Find your epson scanner drivers from the install disk. delete them.


3. Thenclick on the zip file 11577.exe to unzip the files from epson and install in the epson folder for your scanner.


4. Then open up your printer properties and click the advance tab, then click on new driver. Welcome to the new driver wizard pops up, follow the prompts to add the driver, make sure to show your printer type and model.


5. It will them tell you that you are about to add a new driver for epson Stylus CX7800 Series, Intel, Windows 2000 or XP. then click finish.


6. This is the tideous part. Click on the scan icon on your desktop. Check to see that vers. 2.73 is isntalled. It will show on the start up screen. Start scaning in one of the modes. You may need to run the scan several times in each mode. You will notice that the scan starts to change each time and the lines start to disappear. Make sure that you run the scan several times in each mode (Home, Professional and Full Auto Mode).