Tape won't eject. We replaced our 'friday' tape with Thursdays to try to retrieve a lost file. Ejected Friday's OK but now can't get the Thursday tape out. Consequently, we haven't backed up since 10th August. Anything a non tech can do? Our IT administrator will be in tomorrow to poke around. (PS we're in Australia, currently 11:57am 14/8/2007
Try holding the eject button down, for a long time, about 20 seconds (1 and 2 and ). This resets the tape drive, the lights on the front should go off, then come back on again. The tape will either eject automatically or will eject after the button is pressed normally.
The only time this dosen't work is if the tape is still out inside the drive.
Hold the eject button in for 30 seconds or so
Usually answered in minutes!