First I was unable to download software. So I bought a new laptop for exclusive use with the machine. It has windows vista so I downloaded a patch. I may have but am not positive that the basic software is working. When I try to install autopunch it tells me that futura software is not installed. So I finally get basic to transmit but it tells me I have other things open. I closed all of these open designs and still am unable to transmit. Red light flashes on the machine. Please help me I am going crazy.
When I looked at Futura's website yesterday getting information on installing this software on a Vista system, there are a number of things that you have to do, not just download and install the Vista patch. After you install the Vista patch, instructions are given on how to set the program to run in WIN XP mode and then you have to install the XP patch. Check the website for the specific instructions. Now if I could just find a copy of the base software to install (my mother-in-laws computer crashed and no one can find the install CD -- we found the other one and the DVD video disk but not the install). Singer wants to sell me the program again for $269.
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