The solenoid works and water gets to the coupling at the bottom of the door. From there to the dispensor is the propblem. I've tried a wire from both ends and compressed air from both ends with no results. I can't find a schematic of the door that shows the actual water line inside. Is there any other parts inbetween the bottom of the door and the outlet? The model #GSS25SGPA SS. I don't see any way of accessing it from the inside of the door. Any suggestions?
I have the same model and have had to clear frozen water lines frequently. There is nothing in the line between the bottom coupling and the outlet. The only thing I have had work consistently is turning off the freezer and letting the line thaw. I have never tried to get inside the door. Light suction from the upper end, such as by a vacuum pump, with the lower end of the hose out of the coupling and placed in a pan of hot water, will sometimes speed the process. I'm about ready to replace the entire refrigerator.
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Below is a fix by another owner of your make and model for the same issue. Pulled out ice bucket; tried ice dispenser with door latch pressed in and solenoid engaged and motor moved. Tried again and nothing (couple of times). Tried water...all good...good closure of dispensor flap (air pot operated). Opened dispenser (pried off carefully from bottom on this unit not to take off the glued part) and saw the micro-switch broken off of the ice dispenser side. Checked micro-switch (all good). Replaced control bracket...all good to go.
The water line in the door is frozen . Several ways to thaw . 1 ) turn on the dispensor light for a few daws until thawed , 2 ) raise the freezer temp a few days until thawed , 3 ) use compressed air to the bottom of the door on the line , to blow out the ice , 4 ) order the GE dispensor heater pt. # WR49X10173 , it comes with installation instructions .
If the light and ice dispenser on the front panel works and If your fridge is 4 years old or older, the insulation in the freezer door has most likely deteriorated and the water in the tube feeding the water dispenser has probably frozen. Open the freezer door, put a blanket over the food to keep it from defrosting, and use a blow dryer to defrost the door. Blow the hot air on the flat panel inside the door (the backside of the water dispenser). Close the door about every 5 minutes to check to see if the water works. Once the water begins to flow, you have successfully defrosted the ice in the tube. Defrosting the door works for about 12 hours until it freezes again. To solve this problem, I placed a 10" weedeater line up thorugh the dispenser nozzle leaving about 1/8 of an inch sticking out. When the line freezes again, pull out the weedeater line, dispense water to free the ice, and then reinsert the weadeater line. I keep the line in all the time...it works great! If the light or ice dispenser do not work, the problem may be *********** board.
The ice works off of a different solenoid than the water dispensor . So , I would suggest this action : At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .
Remove the top freezer hinge hover on top of the freezer door . Unplug the receptical there ( this will remove power to the door only ) .
Using a small screwdriver at the "crease" on the bottom of the dispensor control board inside the dispensor , twist slightly to disengage the 2 clips ( 1 on each side ) holding the dispensor board . Unplug the 3 connectors from the board . 4 screws ( 1 on each corner ) hold the dispensor housing shield . Remove these 4 small screws . After removing , at the top right , you will see a solenoid and plunger . These are probably rusted , holding the flap open . The part number for the solenoid and plunger is WR62X10055 . 3 screws hold this part on . When reinstalling the dispensor housing , It slides back on 2 "grooves" so make sure it is back in place , or the board will not snap back on properly at the bottom .
The waterline inside the door is frozen . Best way to thaw is .....1. open the door and tape the light switch down to keep the light off and the fan working . 2. tape plastic (trash bag , drycleaning bag..etc) over the entire freezer opening so the food will not thaw and the fridge will continue to work as designed . If possible 3. disconnect the water coupling behind the kickplate so air can enter , helping the door defrost cycle , or , leave the coupling connected and ocasionally walk by and press the water dispensor to see if thawed . 4. turn your freezer setting to a lower temperature ! to keep this from happening again .
the water line that runs from the bottom of the freezer door up to the water dispenser is probably frozen. I have run across this problem several times. you can take the line out of the freezer door, thaw it out and re-insert it, but chances are it will happen again. usually when you have that issue, there is a problem with the insulation in the freezer door and you will need to have the whole freezer door replaced. Joe
Since you have water getting to the icemaker/dispenser, the most common problem I've seen is the solenoid valve is history and needs replacing. It could also be the switch that is normally activated by the dispenser itself and in turn activates the solenoid valve or the wiring in-between the switch and valve, but I have personally not seen either one of those go bad.