Question about Creative Labs ZEN Vision:M Digital Media Player

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My mp3 is not recognized

I tried every single way to get back my mp3 to a normal function, but there is no way to make it responde. i cleaned it up,i formatted it, i tried to upload a firmware, but it was impossible because it is not recognized in the computer.

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  • Sil_sc Sep 28, 2007

    what did you do then, bought a new one?
    because i do not what to do. i would like to know if there is another place where i can send it to be fixed, because creative can not help me.

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This problem is due to a bad motherboard. Specifically, a chip on the board--the ROM chip--is damaged. Sensitive little bugger. And it can't be replaced; the whole motherboard has to be replaced due to the intricate micro-sized soldering work. You'll need to have the Zen serviced. Scroll down on this page to the Repair Service box, enter your zip code, and walla, a list of repair services to choose from.

Posted on Sep 29, 2007

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I normally recharge the battery of my MP3 player by connecting it to an USB port/plug directly connected to 220V and it never had any problem. Now i am in the united states states and connected the plug...

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For more assistance feel free to email [email protected] someone will respond to your email in a timely manner. Our site is down for redesign but email is still fully functional. Upon the return of our site we with be offering great Blackberry downloads as well as 24/7 Blackberry assistance.

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http://www.anythingbutipod.com/archives/2006/02/how-to-disassemble-the-creative-zen-vision-m.php

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