I have had my microwave for about six months now and when you heat things up the plates it over heats and the plate is hot and this is after one or two minutes in the microwave. Also when the microwave is off and the door is closed, the turntable still turn and it sounds like it is still heating up food and the outside of the microwave is SUPER hot. Please Help
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There is a motor underneath the oven that turns the plastic coupling the plate fits over. Either the motor has gone bad or the plastic coupling has cracked where it fits over the motor shaft. According to the Sears parts website (www.searspartsdirect.com), the plastic coupling (Emerson part # M0R0688) has been discontinued with no replacement. The motor is part # M0S1033 at $36.99.
You can continue using the oven even if the plate doesn't turn, but you have to occasionally open the oven and turn the food yourself to aid in even cooking.
The magnetron tube which makes the microwaves is behind that cover plate, and it has gone bad. It is a replaceable part, but it's not worth the cost. Part and labor would be more than a new oven. It's time to treat yourself to a new oven.