Question about Kirby G6 Bagged Upright Vacuum

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Cord problem My cord just caught on fire while I was vaccuuming the floor. I was wondering who I could get a hold of to get this fixed as soon as possible. I have the G6 mode..

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Here is the contact information off of the Kirby company website. They can advise you regarding the Kirby authorized service center nearest to you. - Contact Us By Phone United States and Canada: 1-800-494-8586 (Between the hours of 8 a.m. ? 5 p.m. (EST) Monday - Friday) United Kingdom: 0800-328-1247 Europe: 00-800-5472-9272 South Africa: 0800-203-222 - Contact Us By Email Complete the online Form to Submit Your Comments or Questions: http://www.kirby.com/Portals/0/contact_us_form.html - Contact Us By Fax United States and Canada: 216-529-6146 - Contact Us By Mail Consumer Relations Department The Kirby Company 1920 West 114th Street Cleveland, OH 44102

Posted on Aug 13, 2007

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Carpet manufacturers sometimes recommend vacuuming certain types of carpeting with the brush bar turned off - we'd suggest checking directly with the manufacturer of your carpets to ensure you're cleaning them correctly.

If you'd like any further advice on using your DC41 Animal, please email us at [email protected] and one of our experts will be in touch as soon as possible.

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http://www.dyson.com

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hi there'
common possible defective is that motor is not functioning,several factors can be check if you have a knowledge on electrical and motor
circuit you can easily diagnose your problem on your vacuum.
check the switch by your multi tester,if there is a continuinity resistance using multi tester.if no continuity replaced switch
check the carbon brush of the motor if worn out, replace two pcs. of carbon mounted inside the motor casing
you can check also the continuity of electrical cord and plug.replace if if plug and electrical cord is defective.
finally the motor has winding coil,at both end of coil of motor check the continuity,there are two coils of the motor.if burn out replace motor w/ two pcs. of carbon brush.
besure to unplug the vacuum before doing
this and this should be done by qualified technician on your service center.have a nice day.rate my fix.thank's a lot

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