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Posted on Mar 18, 2009
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Can't reinstall printer- ''print spooler is not working''

I had my HP Pavillion model a1646x running Windows XP to the shop because it would not boot, Shop ran ''fixmbr'' and ''fixboot'' it now boots up but I can't reinstall my HP C6380 printer ''operation can not be completed because print spooler is not working''. I have used the installer CD and also tried the HP web site installer with the same results. Any help would be greatly appreciated.
Stormin49

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  • stormin49 Mar 18, 2009

    It appears to be a Windows XP problem because it won't let it install

    stormin49

  • stormin49 Mar 19, 2009

    Thank You for trying to assist this "Novice", I do not have back up disks or a windows disk so it will be back to the repair shop for me. Thanks Again. Stormin49

  • Thomas F. Schneider May 11, 2010

    Is the print spooler part of the software for the printer or something that need to be fixed within the windows software itself?

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Michel Smith

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Hi,

Check the following steps to fix Printer Spooler Error :

Go to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.

In the window that opens (Services) look for "Print Spooler" on the right

Right-click "Print Spooler" and select "Properties".

Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".

Make sure the 2 text boxes underneath say "1" in them.

Click Ok until you are back at the Services window, close it and you're good to go.

Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.

The Print spooler depends on the Remote Procedure Call (RPC) service. Is this service disabled? Go to services.msc look for RPC. Check state: Automatic

Thomas F. Schneider

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  • Posted on Mar 18, 2009
Thomas F. Schneider
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If you have the windows disk for it , Save everything important to disks.  Put WIndows  disk into machine and tell it to install. It will find you version and ask if you wish to repair it, Say yes.   If you have Xp pro just "Restore" computer to the date before the problem started. If you have neither one. Save you work and then reinstall everything using your backup disks. 

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To manually stop and restart the Spooler Service : 1- Click Start, click Run, type command, and then click Ok to display the command.com window 2-Type net stop spooler, then press Enter 3- Type sc config spooler depend= RPCSS start= Auto, then press Enter. (The spaces between = and RPCSS and = and Auto, are VERY IMPORTANT, without these spaces, the command fails) 4- Type net start spooler, then press Enter

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  • Posted on Mar 18, 2009
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Check to make sure that the printer is not on a network..I had that issue when I tried to print recently.  Also, you might try completely uninstalling it and reinstalling it.  Good Luck

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Related Questions:

0helpful
1answer

My printer is telling me that its not conntcetd to my computer. When I try to reinstall it saying that the Prnter spooler is not responding. Help!!!

For you to print anything from windows you must the print spooler service running. You will find it under control panel, administrative tools, services. In the list under services you will fing the entry called print spooler. It will have stopped so click on start and exit the program. If it does not start then you have another problem with windows and that would need corrected first.

Hope the above works. Oh its the same for XP, Vista and Windows 7.
0helpful
1answer

I have an HP 1020 printer. I cannot undertake any operation as the words " printer spooler not running " continues to appear on the screen. I tried to delete the printer and reinstall , without...

Hi there,
Print spooler not running is not the printer error, it happens when the print spooler service starts working in windows, For making it enable you dont have to reinstall the drivers for the printer, as print spooler service is for every printer, even if you put another printer the result will be the same
To Enable Print Spooler Open Control Panel
Go to administrative Tools>Services (For Windows XP Users)
Control Panel\System and Security\Administrative Tools( for windows 7 users)
Open Services Find Print Spooler in the list
Right click the service and make it stop, if its already stop set it to Start and then again give prints
Double click on the service and set "Startup type to AUTOMATIC". You should now be able to get prints from your printer
Now restart your desktop/laptop and check if the service is still working by giving any test print.
Hope it will solve your issue
If you require more assistance, regarding this topic feel free to reply
Regards, BA

0helpful
1answer

HP OfficeJet 7310 - My print jobs get stuck in the que and never print. In "devices and printers" it says "printer offline". It is a network printer, to which all ethernet connected...

Solution 1 :
Go to START MENU
Choose RUN
Type the letter "cmd"
Type the word "net stop spooler"
Exit
Go to C drive
Choose to Windows Folder
Click show content
Choose system32 folder
Choose spool folder
Choose printer
And delete all printing jobs pending
Again go back to CMD window and type the word "net start spooler"
Restart your computer also turn off your printer and switch it on.
It will work fine right now
I hope it helps you

Solution 2.

Check the printer driver using device manage and maybe it is corrupted. Try test page if necessary.

Solution 3.

Reinstall the printer software

Solution 4.

Check the network switch hub and maybe some loose connection.

Solution 5.

Reinstall the printer software

Solution 6.

Check the configuration of the printer is somethings not correct.
1helpful
1answer

Print spooler not running windows xp this has just happened, working fine prior, put on acrobat editor soft ware then problem flaged, removed software but problem remains. Reinstall printer software...

Ok this is an easy one..
Click "Start"
Step 2 Click "Run"
Step 3 Type in "services.msc"
Step 4 Click OK
Step 5 Find Print Spooler in the list of services
Step6 Click "Start"
Step 7 Check "Automatic start"
You are done.
0helpful
1answer

Trying to install the HP Deskjet F2210 printer onto my Dell with windows XP everything loads except the printer spool. What do I do?

Restart the Print Spooler:

start-> run-> type services.msc-> scroll down to the print spooler service n hit start.
Verify that that the Print Spooler service, and all the services that it depends on, are correctly installed and running.
  • Open the Services Management Console (click Start, Run and enter services.msc).
  • Double-click the Print Spooler service to open its Properties window.
  • On the General tab, check that Startup type is Automatic.
  • Select the Dependencies tab.
  • Note all of the dependent services listed, then close the Print Spooler Properties window.
  • Repeat the above steps for the dependent services noted.
If any of the dependent services are missing or cannot be started, try uninstalling all installed printer drivers and then reinstalling them.
If this method cannot be completed or does not resolve the problem, try Method 2.
Method 2
Remove all Print Spooler service dependencies other than the Remote Procedure Call service.
  • Click Start, Run and enter sc config spooler depend= RPCSS (there must be a space after "=" but not before it.)
By removing the other dependencies the Print Spooler service should be able to run, but the printer functionality may be affected, and it may be necessary to reinstall the printer drivers.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

1helpful
1answer

Print spooler service not running on Windows XP

Spooler depends on the RPC service being running. But you really need to get into event viewer and check for anything related to either RPC or Print Spooler. If you're trying to print to a network printer you could have firewall issues either within Windows or your router. Think about what changed on your system around the time this problem began.
1helpful
2answers

Print spooler error during printer installation windows vista

Go to Start, Control Panels, Administrative Tools, Services.
Windows 2000: Go to Start, Settings, Control Panel, Administrative Tools, Services.
Right click on the print spooler and select Properties.
Click on Dependencies to view a list of all the system components that the print spooler depends on.
Under Services, go to each of these dependencies and check the properties. In each case, ensure that the Startup type is set to Automatic, and that the Service status is set to Started.
0helpful
1answer

HP Pavillion a1220n stopped printing

Most companies don't offer driver support for XP anymore, it's 2017, time to upgrade to atleast Windows 7 now.
1helpful
4answers

Hp laserjet 1022

It sounds like an issue with the spooler service on Windows.
You will have to download the tool kit to run it. It states for windows server 2003 but will also work on xp Her is the link fo rthe download:
http://www.microsoft.com/downloads/details.aspx?FamilyID=9D467A69-57FF-4AE7-96EE-B18C4790CFFD&displaylang=en

here is a link with direction for running it on xp


http://www.windowsreference.com/windows-xp/how-to-clean-print-spooler-in-windows-xp2003/



When you run it it will ask you if you are sure you want to delete spooler files. clcik yes. When it asks if you want to delete USB monitor click on no.
Thisis the fix for the print spooler issue after you run the cleanspl.exetool and wipe out all the ports. You have to add back in the USB portmanually.

Run regedit. Go to HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Print/Monitors.Look for a USB Monitor entry. Before doing anything else, backup theregistry entry by right clicking on "Monitors" and selecting "Export".Give it a name and locaction so that you can put it back if you haveproblems later. If "USB Monitor" is not there, add it by right-clickingon Monitors, New, Key. Name the new key "USB Monitor". Once added,right click on the new key and select New, String Value. Name the newvalue "Driver". In the right portion of regedit, right click on the new"Driver" value and select "Modify". Make the value data "usbmon.dll".If there is an "HPUMON" entry (or the like), delete it. Disconnect theUSB cable to the printer. Run the "scrubber" or clean utility, rebootthe machine. Reconnect the printer and install the driver software permanufacturer instuction. This fixed my problem. Good luck!





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