Whenever i try to scan it hangs up and doesn't do what it's supposed to i checked the error logs and i get 3 errors 1. Launching of the scanner driver has failed 2. delivery type unknown 3. uinable to find file
everything was setup properly previously and nothing has changed and no one has gone into the configuration of it to make any changes.
it was setup as a network device and it was set to scan to a network folder.
I've tried turning it off and on, and restarting some services on the server that are associated with this specific device.
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It will not work to directly connect a network cable directly from the network port of the printer directly to your computer. You will have to use a cross-over cable and configure your TCP/IP settings manually. However, to utilize network printing and have internet access, you will want to get a router and connect your modem to the ethernet port of the router, then a network cable from pc to switch port on router, and a network cable from printer to a differnt switch port on router. Most consumer routers have a built in 4-port switch, so that should allow enough connections. You may want to consult a local IT company or Ricoh dealer for the rest of the setup. This will allow the framework for network printing and/or scanning.
To use the scan to email function on your copier you need some settings from your internet provider (email setting specifically). Go into Outlook options and get your SMTP server, user name and password.
On your copier you need to change under User tools, system setting and file transfer and put these settings in. As long as your machine is set up for scan to folder thats all you should need.