Question about Breville SK500XL Stainless Steel Cordless Electric Kettle

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Problems with Breville SK500XL Stainless Steel Cordless Electric Kettle

I poured water into my kettle while the element was hot, it made a clicking noise and never worked again. I'm thinking fuse? Are these problems able to be fixed?

Posted by Kraemiller on

  • Anonymous Mar 12, 2014

    Followed instructions, kettle not functioning
    Will return please refund cost via Debit card



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There's a thermal cutout that trips if the regular safety switch isn't enough. According to the manual, if the thermal cutout trips you have to send it back to Breville for servicing.

That may be what happened, if just letting it cool down and trying again didn't work.

Posted on Mar 15, 2015

  • Cryptic
    Cryptic Mar 15, 2015

    This site won't let me add additional information. There is one thing you can do-- the regular safety switch is supposed to reset when you take the kettle off the base and then put it back on. It is possible that it has gotten gunked up. Look inside the socket on the bottom of the kettle, you may see two white plastic levers. Give 'em a gentle poke with a pencil eraser or something like that and then put it back on the base. It may then work.



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You need to change out the heating element.For electric kettle, alway remember to fill up water before you turn on the kettle.never poure water while the element was hot.hope it help.

Posted on Aug 13, 2007


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My husband made a cup of soup & drank 1/4 of the cup then threw it. I had just bolied the kettle for the 2nd time with the cleaning mix inside. Is that really dangerous?

Depending on the cleaning mix probably not, but it will taste like hell, hence your husbands reaction.

Look at the instructions of the cleaning mix, and check the contents on the Internet for any possible reactions. If I were him I would drink lots of water, and if he has any new symptoms, I would go to the hospital.

Good Luck and I hope he is OK

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There's several home remedies you can try: Try 50% "White Vinegar", 50% Hot Water or 2 Denture tablets in warm water over night or Baking soda in warm water. These remove the alkaline, minerals, and nitrates that build up on the surface. There is even a commercial product you can use to clean it. I can't recall the name but look in any supermarket, you should be able to locate it.

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