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Question about Plustek OpticFilm 7200i Film Scanner

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Computer I have just bought the above scanner. I have installed both cds. When I attempt to begin scanning, my computer tells me that it cannot find the scanner and/or make sure it is connected and switched on. I have tried and tried with no success. I was told that if I took off my other scanner it could work as XP gets confused!!! Have you any other suggestions please? Thanks

Posted by brehaut on

  • 3 more comments 
  • brehaut Aug 17, 2007

    have tried it and nearly everything else including diconnecting our other scanner. It loads and is documented in device manager as being in working order. The icon at bottom right of screen shows red cross it. Looking in programs the icon is OK. So I really do not know what to do next.
    Any further suggestions would be very welcome.
    Thanks

  • brehaut Aug 17, 2007

    see above

  • brehaut Oct 04, 2007

    with a little bit of luck - found how to work it.
    Now 2000 slides later I am experiencing non responsive message more often than not. Even when I only have Page Manager on, there is no improvement. Has anyone any ideas?
    Thanks
    John

  • sarah_pal554 Jan 12, 2009

    This is the dumbest solution I ever heard of

  • Anonymous Feb 14, 2009

    When I first tried to install my Plustek 7200 scanner, Windows XP recognized the unit and I was able to install the soft ware. Because I was not able to find my power adapter, I ordered a replacement and uninstalled the the software, intending to reinstall everything from scratch. Now, with the proper adapter, Windows XP will not recognize the unit and I am unable to install the installation software unless it recognizes the new hardware. I have followed the Quickstart intructions to the letter to no avail. Any answers????

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Gareth Cockram

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If the Scanner was plugged into the computer before the software was installed, the computer does not know what to make of the unknown device, (which it cannot identify). This is why it is recommended that the software is installed before connecting a camera scanner or printer. If you check in "Device manager" you may find unknown devices listed under "Other devices" if you remove these and then disconect and reconnect your scanner, it should then detect the scanner correctly.

Posted on Aug 14, 2007

  • Gareth Cockram
    Gareth Cockram Oct 04, 2007

    it is possible that the scanner is trying to draw too much current from your USB ports (when connected with everything else, Have you tried a powered USB hub (one with a plug top power supply)

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My scanner want scan

Re-install the software but do not connect the USB cable immediately. Begin the installation and let the software tell you when to re-connect the Usb Cable to the computer. Let it finish

Reboot computer and Windows will find it.

Or, go in control panel and click on Scanners and Cameras. You should see the Kodak icon there. Click it and scan from there. If the scanner was well installed, it should work from there as well.In Case You Still face Problem and Need Online Assistance Then Please Follow Us For On : Kodak Printer Support
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First are you trying to use the scanner buttons? These will only work if the full software is installed. For the buttons to work, you have to set up the scanner button destinations in the Canon software first. Also a monitoring program must be running for the button presses to work.

So try scanning from the computer first. If you still get an error, try a new data cable. If you are using a USB hub, try a direct connection. Make sure your USB ports work with a known working device. You can also check if the ports are disabled for security (in the Device Manager for Windows) or power savings (an advanced setting from the Screen Saver).

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If you have the orginal software that came with your scaner and it says that it is compatible to Windows XP, you may need to use the disc to reinstall it. YOu will first need to turn off the scanner and unplug it from the PC. Then uninstall the old software from install/uninstall in your control panel. (start>control panel>install/uninstall programs, search the list for your scanner software.)

If you do not have the software or it is not for Windows XP:

There is the link to a site with a driver download specifically for your scanner, instructions on installing it for windows XP and also a link to answers to problems for your specific scanner.

http://www.mustek.com.tw/Download/driv_scanr/english/1200ub.html
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First click on the link "Instructions for XP installation and print it out.
Next click on a driver for XP from the chart to download it. When a window pops up click save and browse until you locate desktop. Save this file to your desktop. It will be an .exe file.
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I bought an HP Scanjet G4050 as recommended (by John Lewis?s) for use with my new Macbook Pro laptop bought at the same time. This was somewhat over a year ago, and I have used the scanner lightly, but...

Hi there, you are very near in the solution. Just today i solve the same problem manually. When the system ask this message "where I want the image saved " 1st select the path -- My computer/C:/program file/HP scan jet/ select here the Scanner Icon and press Ok. I mean just follow the location of installation file of your scanner. After that scan the image or else , you will get the success. Thanks & waiting for your success feedback.
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