If you have the orginal software that came with your scaner and it says that it is compatible to Windows XP, you may need to use the disc to reinstall it. YOu will first need to turn off the scanner and unplug it from the PC. Then uninstall the old software from install/uninstall in your control panel. (start>control panel>install/uninstall programs, search the list for your scanner software.)
If you do not have the software or it is not for Windows XP:
There is the link to a site with a driver download specifically for your scanner, instructions on installing it for windows XP and also a link to answers to problems for your specific scanner.
http://www.mustek.com.tw/Download/driv_scanr/english/1200ub.html.
Before you begin any download make sure your virus control software is up to date.
First click on the link "Instructions for XP installation and print it out.
Next click on a driver for XP from the chart to download it. When a window pops up click save and browse until you locate desktop. Save this file to your desktop. It will be an .exe file.
Turn off your scanner and unplug it from your PC and uninstall the oldsoftware as advised above.
Click on your new driver file to install it. Follow instructions.
Once the driver is installed, plug the scanner back into the computer and turn it on.
Restart your computer.
It should now recognize your scanner.
Try a scan.
have tried it and nearly everything else including diconnecting our other scanner. It loads and is documented in device manager as being in working order. The icon at bottom right of screen shows red cross it. Looking in programs the icon is OK. So I really do not know what to do next.
Any further suggestions would be very welcome.
Thanks
see above
with a little bit of luck - found how to work it.
Now 2000 slides later I am experiencing non responsive message more often than not. Even when I only have Page Manager on, there is no improvement. Has anyone any ideas?
Thanks
John
This is the dumbest solution I ever heard of
When I first tried to install my Plustek 7200 scanner, Windows XP recognized the unit and I was able to install the soft ware. Because I was not able to find my power adapter, I ordered a replacement and uninstalled the the software, intending to reinstall everything from scratch. Now, with the proper adapter, Windows XP will not recognize the unit and I am unable to install the installation software unless it recognizes the new hardware. I have followed the Quickstart intructions to the letter to no avail. Any answers????
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