I have a panasonic 37" plasma 720 HD tv with a HD cable box that I purchased about 3 months ago. Last night while my wife was switching channels using the remote control, the TV screen went black. Audio still worked and the channel information/banner would display when channels were changed but no picture. Picture will work for DVD movies and for my son's Wii game but no luck with television stations. thoughts??
The best way is to contact your service provider and ask them to trouble shoot guide you, there should be a way to reset or diagnose the receiver or if you prefer go back to the place you bought it and ask for a replacement, You should still have the manufacturer's warranty, check that as well.
Posted on Dec 14, 2007
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I have a similar problem. I was watching TV when the Video went out. Still have power and audio, just no picture. When I put in a DVD, I only get audio. No picture. I have a Magnavox 42" Plasma HDTV. Please help!!
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