Need replacement sub box

Seller should be listed in your account if you look under purchased items...then find the item in question.

Personally I would be calling eBay support directly, and advise them and also see what course of action you should take.

Ebay customer service number is 866-540-3229. However, they have no control over when a seller ships an item. You need to contact the seller directly.

So if you bought enclosures that are premade AND had the speakers installed, you need to see if there is a cross over network installed in them

Double check all of your connections and make sure everything is properly connected in the back of the sub woofer. Next, make sure that your audio jacks are plugged into the correct audio ports on *********** board, this is very import to make sure that sound is coming out and going to the proper channels. If the front speakers still do not work, recheck your audio settings on the motherboard. If all is folly and they still don't work, i would still recommend the same speaker set, as for the price they are amazing quality. But I will include a few other options within your price range.

http://www.logitech.com/assets/35723/setup-installation-guide.pdf


http://www.newegg.com/Product/Product.aspx?Item=N82E16836121044

http://www.newegg.com/Product/Product.aspx?Item=N82E16836116049

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=6325847&CatId=2894

Have you tried adjusting the matrix settings on the speakers. Try pressing the matrix button on the control box and see if that resolves the issue for you.

Robert from Blitware

If the rip or split extends from the voice coil out to the edge, the speaker may be too far gone to replace. I have repaired expensive speaker cones with epoxy cement, provided the tear is fairly small or narrow. No noticeable degradation of performance either.

Your problem is you have a 3 channel sound card on your dell and you bought 5 channel speaker system. You can plug the green to green and get 2.1 sound but you will have to by a 5.1 pci sound like in the link below to get the full use of your 5.1 system.


http://www.mikescomputershop.com/asus-xonar-d2pm-sound-card-p-2357.html

try putting the green 3.5mm jack into the mac and then click matrix mode on the control pad!

its the problem with the ac adapter which you are using might be your adapter is not working properly the adapter consists of step down transformer which is not very much durable some times so change the adapter and see if u dont have any adapter to connect just the direct wire to the supply then the adapter will be inside of woofer or the speakers change that adapter check this it works

Try to google the brand name and get the user's manual. Usually the extra cords plug into one of the other speakers and then one to the computer. Sound card could be an issue but I doubt it.