I basically deleted all my songs so i could sync up new songs from my media player and then i tried to sync up more songs . And it just deleted all my files and every time I tried to display my music,pictures,address , things of that nature, it just displays (DISK ERROR!) and I cant read the files from that freaking CD its all in some type of computer speak ,so to say.Please if you can help please I beg of you post the freakin' solution already because i have been without music for months and i am slowly and painful going out of my freakin' mind.
I HAVE THE SAME PROBLEM. I BOUGHT THIS MP4 PLAYER SOME MONTHS AGO FOR MY DAUGHTER. I DON'T KNOW WHAT SHE DONE TO THE THING BUT IT SAYS DISK ERROR. I M LOOKING FOR THE DISK THAT CAME WITH IT MAYBE WE HAVE TO RE INSTALL THE SOFT WARE. HOPE IT WORKS OR CALL UP WARRANTY DEPT.
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mdcope2 - delete the msuic files that you already ripped from CD off the GoGear. If you Rip a song in WMA, and then re-rip it in Mp3 format, when you go to sync the mp3 file, the GoGear will basically ignore the new file, because it thinks that the file is already on the GoGear since it has almost the same name. Once you have deleted the affected songs, re-Rip the songs in Mp3 format using Windows Media Player. This time, when you go to sync the songs, it will work.
Guest - to load video files onto the GoGear, you have to convert and sync them through the Philips Media Converter - no other method will work.
- Use Windows Media Player to delete the songs. Connect the Sansa to the computer, open Windows Media Player, and go to the Sync tab -if it asks you if you want to sync the songs automatically, tell it "no." Find the songs on your player in the Sync tab and left-click a song that you don't want. Hit delete on your computer's keyboard. -Tha Mp3 Doctor
I can't delete my songs. I have tried 4 different media player to delete and they all give me an error message. Failure to delete, not responding can't delete etc... What should I do? I have the pink ilo 1GB mp3 player
If you are using Windows Media Player to synchronise the MP3 player, you need to change the Sync settings, from auto to manual.
If the Sync option is set to Automatic, then Windows Media Player will synchronise your PC and your player, so they have the same tracks. Unfortunately, if a track is deleted from the PC or the MP3 player, then Media Player will delete it from the other.
However, Media Player may have only deleted the tracks from its library, and not from the PC. If you go to My Documents ----> My Music, you can see if the files are still there.
The Manual sync setting allows you to drag and drop files from the Media Player library on to your player as you wish.
Assuming you are using Media Player, connect the MP3 player to the PC.
Open Windows Media Player.
Right-click the Sync tab and select Tools -----> Options.
Click on the Devices tab and select your player from the list then click properties.
In the window that pops up, click on settings, then click the button next to manual to change from auto.
Click on Finish, then close the other windows by clicking on Apply or Ok, until you are back to the main Media Player screen.
You should now be able to transfer your tracks manually.
If this doesn't work, give more details, including make and model of player, and the software you are using for transfer, and I'll try to help further.
I've run across this as well and it's actually a setting in Windows Media Player. The only way I've found to correct it (since I couldn't find it in the advanced options) was to start Windows Media Player and go to the sync page. Then connect the player to the computer. When Media Player recognizes the device it will pop up a screen (make sure you're in the sync page first) that says Windows Media Player - Device Setup. There will be two options, 1 to leave existing files and sync to remaining space and 2 to delete files before sync. Choose the first option to leave existing files and then click next and then finish. You should be able to sync new songs to the player now without it deleting the existing songs that are already on there.
You probably have your Windows Media Player set up for AUTOMATIC instead of MANUAL synchronization.
When this option is selected,Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the GoGear. Now, every time you sync you device, it adds every new file from your computer into the GoGear automatically. Here's what you want to do (this process assumes you have Windows Media Player 11 and windows XP - if you have another version, just let me know and I will give you modified instructions - reply to the FixYa website, not to my personal e-mail address): 1) Backup all files stored on your GoGear, as this process will delete all files from your GoGear 2) Go into Windows Media Player 11 with your GoGear connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portable media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding songs/files you don't want into your player.
As for some files not being viewable, try simply disconnecting the GoGear from the computer and resyncing with Windows Media Player. sometimes files will be displayed multiple times, and a simple resyncing will cure the problem. Otherwise: You must use Windows Media Player to delete songs from the GoGear. With your GoGear connected to the PC, you want to highlight (single left click) the icon of the GoGear (or line that says Philips GoGear blah blah blah) on the left hand side of Windows Media Player 11 - this will ensure that you are deleting files from the GoGear itself, and not the computer. Once the GoGear line is highlighted, click on the "Songs" or "Album" folder underneath the GoGear line (NOT the "Songs" or "Album" folder underneath the "Library"). This will bring up a list of songs stored on the GoGear into the middle pane of Windows Media Player 11. Highlight (single left click) a song you want to delete and press the delete button on your computer's keyboard. windows USUALLY gives you a prompt asking if you really want to delete the files/they will be permanently removed from your (GoGear) device. Congratulations, you have just deleted songs from your GoGear! :-) -Tha Mp3 Doctor
Here's what happened: When you first synced your player to Windows Media Player, you may have set up the automatic sync option. When this option is selected, Windows Media Player will add EVERY song, picture, etc from your Library on your computer to the player. Now, every time you sync you device, it adds every new file from your computer into the player automatically. It will even delete songs from your player that were on there before. Go into Windows Media Player 11 with your player connected to the computer (it will automatically sync and add new files one last time), move the mouse cursor over to the sync tab; a small black arrow will appear under the word "Sync"; click on the small black arrow and a dropdown menu will appear; select "Portable media device" from the dropdown menu, and another dropdown menu will appear; select "Set Up sync"; a window will appear with some information on your device - uncheck the box that says "Sync this device automatically"; click Finish; This will eliminate the problem of Windows always adding/deleting songs/files you don't want into your player.