Question about SanDisk Sansa e250 MP3 Player

Frozen my sansa e250freezes everytime i turn it on when i hold the power button down it turns off when i turn it on it does the samething what do i do

1 Answer

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155 Answers

What do you mean by frozen? when at what scren does your player froze? Try going to recovery mode and update the firmware of the player. The latest on is .18A if you have the latest one then try calling sandisk technical support 866-726-34-75.

Posted on Aug 13, 2007

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1 Answer

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Hello,

When the Sansa e260 is frozen, first try to reset the player.

How to reset the e200 series player:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.
When resetting does not solve the problem, a reinstallation of the
firmware should be performed.

Need more help ? Just post a comment.

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ok..idk if this will work but it might...first turn off the sansa...then turn the hold switch on (it should turn red). hold down the record button on the side of the player..then while still holding that hold the power button down...but keep holding them untill a screen shows up saying something about recovory mode..itll say to plug in the usb..u could do that..idk it that will work..it it doesnt instead of plugging in tthe usb in the computer..wait about 15 seconds after the recovory mode screen shows up and then hold down the power button for about 15-20 sec...then itll go all black (including the blue light) press the power button again like u would to turn it on...and everything should be back to normal..hope this helps...:)

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1 Answer

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This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device

Press the Power button and hold it for approximately 10 seconds.
Release the Power button once the device is powered down.
Turn the device back on.

STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

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1 Answer

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Try the hard reset.
Press and hold the Power button for 10-15 seconds to turn it off, once it's off, turn the device back on.(make sure the hold is off)

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Hold down the power button for fifteen seconds. Wait ten seconds before turning the device on again to let the RAM clear out.

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1 Answer

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just hold down the power button until it turns off

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3 Answers

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Hold down the power button for 20 or more seconds; when you release the power button, the Sansa Connect will restart on its own. If it doesn't restart, you did not hold down the power button long enough -- try again.

Make sure there's a battery in the player. This doesn't work when it is plugged into the USB port.

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2 Answers

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I had the same problem. Just wait until the battery will be out of charge and then charge it again with your computer. Turn it on and you go. (Sorry for my english, i'm french)

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1 Answer