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Good to hear you've already tried doing that.
There's a silver/black (diff. models = diff. color) cable inside your unit that sometimes comes unplugged. You'll see it as soon as you start opening your unit. So soon that you'll want to be careful when you are first opening. Make sure it's plugged in securely, I'd even unplug it and plug it back in.. but that may be risky & put too much pressure on the base solder. The last thing you'd want to do is permanently damage your main board.
Let me know how this works out and if you have any questions.
If you do attempt to pull the cable to unplug/replug try to squeeze gently
You will need to pay Magellan for the authorization code, they are the only one that can provide you with an EU code for your Magellan 760 RoadMate. Sometimes Auto Nav 2000 Plus, Inc can also assist. They have direct connection with Magellan to assist issues with Magellan products. Good Luck
I think your problem is that you are using XP with SP 3, you cannot use anything more than XP SP2, so find yourself a friend that have an older operating system and update it. I bet you will not have any problem
The weakness of the 760 is the cradle. Is the power wire or the cradle loose or wiggles? You may need to buy a new cradle if that is the case. They are expensive. I soldered my power wire right into the cradle and it worked fine.
I'm guessing the touch screen is working fine regardless of the sound? What you'll need is contact cleaner and a thin cleaning rag. Disassemble the unit, being very careful when you first open it up to UNPLUG the RF cable that could break off if pulled too hard. So, once you get the 4 screws off, open the unit just a little bit.. reach in and unplug the RF cable. It will help your percentages of success if you were grounded somehow in this process. Take the HDD off the back of the mainboard (big board). Isolated from the rest of the unit, spray the contact cleaner directly into the volume knob.. then while still wet, use the cloth like floss and clean underneath the dial, all the way around the unit. Make sure you clean it thoroughly, so you don't have to assemble and reassemble it incase of failure. Put it all back together.. making sure ALL the cables are back in their original place.. and that should fixya.