I purchased a 4 port usb 2.0 hub can't seem to work

in either computer have you set the printer to default so that each computer knows where to send the data
you may also have to have the computers on a home network for it to work
the hub by itself is not the answer

ok, you purchase a 4 /8 port USB first. This is a adiitional device which is insatll through USB port. after that you can get additional 4/8 USB port.


Thanks.

The connection on the rear of the hub should go to a USB connection on the laptop, not a PS/2 connection. A PS/2 to USB adapter is used to connect a PS/2 keyboard or mouse to a USB connection.

You need to unplug the power adapter from the wall, and disconnect the usb cord from the PC/laptop for at least 30 seconds. Then plug everything back in. Apparently this model suffers from static electricity from time to time. I have this hub also and it works every time.

Agreed, CosmaP. Just had a chat with the fellow and he seemed very unhappy with that solution.

First go ahead and plug the hub back in and see if the ports are working. If they are not. I would try to go into control panel and then goto system and then hardware and then Device Manager. Scoll down to the USB Connection Field. See if they are any explanation points in yellow over any of the devices in the usb connection fields. If there are, Then its a driver issue. I would right click on them and click uninstall... Once doing so you can right click on any field and then click on scan for hardware changes. This will make the computer re scan for the USB Device Hub that you just purchased.

Note: Currently there doesnt seem to be any drivers availible for this device for Windows Vista.

Hope this helps
Joe < Data Miner >

I have the same problem with the USB's not working. Suppliers say Motherboard problem. solved it by purchasing a PCMCIA to USB port. at least i now have 2 USB ports. you could probably get one with 3 ports.

Kevin S.A.

After installing the USB controller card into a PCI slot inside your computer, connect the 4 port hub to it with the supplied cable. (at the back of the computer)
Do not connect the DVD Recorder to the old usb ports. They will still work, but obviously not 2.0.

Connecting the power supply for the hub is optional, but usually a good idea.

If your computer still doesn't recognize the hub, make sure you have all of the latest windows updates and try running Add New Hardware in control panel. Also, just unplugging the hub and plugging it back in will sometimes work. Use a different port on the controller card if necessary.

As a last resort, you may need to disable the onboard usb controller through your system bios.

Good Luck

Try connecting it to another port or the one on the dock since some devices can be a bit picky about what port they get plugged into.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bpia2302
http://support.microsoft.com/default.aspx?scid=289706
1) make sure you have the latest active sync installed

C:\Program Files\Microsoft ActiveSync\drivers
or
c:\windows\system32\drivers....with activesync 3.7 anyways.
2) go to contro panel -> system -> device manager -> view device b
connection -> plug and play bios -> pci bus -> usb host controller -usb root hub
3)delete everything uner usb root hub.
4)from control panel run add new hardware
5)now everything under your computer's usb hub including the cradl
will be installed properly.
6)once this installation is performed, you will make sure to see "H
USB Sync 1620" under USB root hub