When I send out faxes, the person receiving them cannot read them as the page has been shrunk to about 50 percent. I sent a contract out and it could not be read. The incoming faxes are fine. I have gone through the functions according to the manual. This problem just started, it used to work fine. I probably changed something but not sure what I did.
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More than likely (since the problem is with sending and copying only) the mirrors inside the fax machine need cleaning. However, depending on what type of fax machine this is, this could be a pretty involved job. If you are pretty comfortable with taking covers off, you might try it, but if its a pretty expensive fax machine, I would call a professional.
hope this helps!!!