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Can't hear if not on speaker phone

Hello, I have a kx5 and it's about 5 months old and kept in good shape. Never been dropped or exposed to moisture. My problem is that the internal speaker on my phone isn't working. I can only hear people talking when I am on speakerphone or if I plug in an earpiece. When I turn off the speakerphone/unplug the earpiece the other party can hear me but I can't hear them. Any help would be greatly appreciated. TY for your time. John

Posted by Anonymous on

  • Anonymous Dec 14, 2007

    I have this problem as well. I have to talk on speaker phone in order to hear the other person. They can hear me just fine but I can't hear them UNLESS I have it on speaker phone and then I can hear just fine. How do I fix this problem?

  • kayla22123 Jan 13, 2008

    I have the same problem on my Nokia 6215i. Help!

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1 Answer

Anonymous

I have the same Nokia and same problem. Did you fix it

Posted on Mar 19, 2008

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Hello,

The reason your phones sound stopped working is because there is a problem with the speaker.

once the person on the other side can hear you, it simply means the michophone of the phone is woeking perfectly.

Since it is clear that it is the speaker of the phone that has a fault, all you have to do is to replace it and the problem is solved.

To fix the problem, get the appropriate screwdriver,

unscrew the phone, see the kind of speaker that is in it and get exactly the same type of speaker for replacement of the old one.

Get a pin tip soldering iron, and detach the old earpiece carefully, and ensure there is no damage done on the board of the phone.

replace the speaker with the new speaker you got for the phone. Carefully couple the phone back together, and turn it on. Make a phone call on it to see if it is working.

If the process of repair is difficult for you, get a earpiece or bluetooth device for the phone.

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hello.
Yes.
Your phone can be fix up again, were the problem his was from your phone month pic this means that the month pic is bad. What you need to do is to take your phone to a good phone work shop around you to fix up the month pic so that your phone can be well operated.
Take care and thanks for using fixya.
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If you open the phone on your own it will void the warranty. My fiancee had the same problem with his phone. He turned it upside down and lighty tapped the speaker against the padded sofa arm. It instantly worked, by doing this the speaker contact was shifted back into place. If this does not work you should probably send it back.
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Hello kpbmw

Based on the information provided it sound like the microphone has malfunctioned and these microphones can be replaced.
If the phone is less than a year old, it was purchased by you from the provider and it is in the exact condition is was when purchased you should attempt a warranty claim through your cell phone provider.

Can you recall an incident that occurred to cause the device to begin to malfunction?. ie Dropped, exposed to liquid? If so, you can visit this recommended repair center for an out of pocket solution.
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Possible temporary solution:
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Based on the information provided it sound like the microphone has malfunctioned and these microphones can be replaced. Can you recall an incident that may have occurred to cause this issue. ie Dropped, exposed to liquid?

Possible temporary solution:
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If the phoneis less than a year old, it was purchased by you from the provider andit is in the exact condition is was when purchased you should attempt awarranty claim through your cell phone provider.

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