One of my employee left the freezer cracked open last night and when I came this morning, everything inside the freezer froze and the temperature keeps rising. Do I need to shut off the machine and let everything defrost then turn it back on? How would I fix this problem?
The freezer may need extra defrosting. If you can spare the space and have somewhere else to store your product turn it off for 1.5 days. Turn it back on and see if temp drops better. If it does not you may want to call out a service company.
Check to see if the evaporator coil is frozen up, if so you can defrost with hot water.be sure to turn power off and not spray directly into fans.
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